(USA) Senior Manager I, Operations Improvement, Facility
About The Position
The Senior Manager I, Operations Improvement, Facility, leads the execution of strategic business plans and process enhancements to optimize operational performance. This role involves managing multiple projects, driving continuous improvement initiatives, and fostering a high-performing team environment through coaching and development. The position requires collaboration with cross-functional partners to implement sustainable solutions, monitor key performance indicators, and ensure compliance with company policies. The role supports organizational goals by promoting integrity, accountability, and adaptability while delivering measurable results that enhance efficiency and customer satisfaction. The Operations Improvement team leads efforts to enhance facility efficiency and service quality through process optimization and change management. Collaborating with cross-functional partners, the team identifies performance gaps, analyzes data, and implements scalable solutions that support daily operations and strategic goals. By standardizing best practices and fostering capability building, the team ensures consistent and effective operations across facilities. Their work advances key initiatives such as reducing delays, improving resource utilization, and strengthening execution to achieve sustained performance improvements at scale.
Requirements
- Proven expertise in project management, including defining scope, establishing milestones, and tracking progress to ensure successful project delivery.
- Strong background in process improvement and change management, utilizing Lean Manufacturing and Six Sigma methodologies to enhance operational efficiency.
- Ability to lead and develop teams through coaching, mentoring, and performance management to foster a collaborative work environment.
- Skilled in analyzing data and KPIs to evaluate performance, identify improvement opportunities, and implement sustainable solutions.
- Excellent communication skills to influence stakeholders, drive behavior change, and support organizational culture transformation.
- Experience managing budgets, resources, and governance to meet business objectives and compliance standards.
- Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.
Nice To Haves
- Developing and delivering training
- Master's degree in Business Administration
- Project Management Certification
- Retail consulting.
- Six Sigma certification
- Using Microsoft Office..
- Working with cross-functional teams
Responsibilities
- Lead execution of business plans by identifying operational needs, setting priorities, and removing obstacles to enhance performance.
- Supervise and develop associates through training, mentoring, and performance management to build effective teams.
- Evaluate and improve processes by analyzing data, identifying inefficiencies, and implementing sustainable solutions in collaboration with cross-functional teams.
- Manage multiple projects by defining scope, coordinating activities, tracking progress, and reporting status to stakeholders.
- Promote adherence to company policies, ethics, and standards while supporting continuous learning and organizational culture change.
- Monitor program performance, address issues, and drive behavior change to achieve operational excellence.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
