(USA) Senior Manager I, Operations Improvement, Facility - Searcy, AR
About The Position
The Senior Manager I, Operations Improvement, Facility leads the execution of strategic business plans and process enhancements to optimize operational performance. This role involves managing multiple projects, driving continuous improvement initiatives, and fostering a high-performing team environment through coaching and development. The position requires collaboration with cross-functional partners to implement sustainable solutions, monitor key performance indicators, and ensure alignment with company policies and standards. The role emphasizes data-driven decision-making, adaptability, and effective communication to support organizational goals and operational excellence within the facility. The Operations Improvement team drives facility efficiency and service quality by optimizing processes and managing change. Collaborating with cross-functional partners, the team identifies performance gaps, analyzes data, and implements scalable solutions aligned with strategic goals. They standardize best practices and build capabilities to ensure consistent operations across facilities. Focused on reducing delays, enhancing resource utilization, and strengthening execution, the team supports sustained performance improvements. Their efforts advance key initiatives that improve daily operations and contribute to long-term success through continuous improvement and effective project implementation.
Requirements
- Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.
- Proven expertise in project management, including defining scope, establishing milestones, and managing budgets.
- Strong skills in process improvement methodologies such as Six Sigma and Lean Manufacturing.
- Experience leading change management initiatives and driving organizational culture transformation.
- Ability to analyze data for root cause identification and develop sustainable improvement solutions.
- Demonstrated capability in performance management, setting KPIs, and monitoring program effectiveness.
- Excellent communication skills to influence stakeholders and foster collaboration across teams.
- Commitment to integrity, ethical standards, and supporting continuous learning and development.
Nice To Haves
- Developing and delivering training
- Master's degree in Business Administration
- Project Management Certification
- Retail consulting.
- Six Sigma certification
- Using Microsoft Office..
- Working with cross-functional teams
Responsibilities
- Lead execution of multiple business plans and projects by identifying operational needs, setting priorities, and removing obstacles to enhance performance.
- Supervise and develop associates through training, mentoring, performance management, and fostering a collaborative team environment.
- Evaluate and improve processes by analyzing data, identifying inefficiencies, and implementing sustainable solutions with cross-functional alignment.
- Manage project scopes, timelines, budgets, and deliverables while providing regular status updates to stakeholders.
- Drive behavior change and continuous improvement initiatives by partnering with teams to simplify processes and monitor program effectiveness.
- Ensure compliance with company policies and promote ethical standards across operations.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
