(USA) Senior Manager I, Operations Improvement, Facility
About The Position
The Senior Manager I, Operations Improvement, Facility, leads the execution of strategic business plans and process enhancements to optimize operational performance. This role involves managing multiple projects, driving process improvement initiatives, and fostering a collaborative team environment through coaching and development. The position requires effective communication with stakeholders to align priorities, remove obstacles, and ensure compliance with company policies. By leveraging data-driven insights and change management expertise, the role supports sustainable process improvements that enhance efficiency, cost-effectiveness, and associate engagement within the facility. The Senior Manager I, Operations Improvement, Facility leads process improvement efforts to enhance operational efficiency and service quality. This team collaborates with cross-functional partners to identify performance gaps, analyze data, and implement scalable solutions. They drive process optimization, change management, and project execution to support both daily operations and strategic initiatives. By standardizing best practices and fostering capability building, the team ensures consistent and effective operations across facilities. Their work advances key initiatives such as reducing delays, improving resource utilization, and strengthening execution to achieve sustained performance improvements at scale.
Requirements
- Proven expertise in project management, including defining scope, milestones, and resource allocation to ensure successful project delivery.
- Strong background in process improvement methodologies such as Lean, TPM, and Six Sigma to enhance operational efficiency.
- Experience leading change management initiatives and driving organizational culture transformation.
- Ability to analyze data for root cause identification and develop sustainable improvement solutions.
- Skilled in performance management, coaching, and developing high-performing teams.
- Excellent communication skills to influence stakeholders and foster collaboration across cross-functional teams.
- Commitment to integrity, ethical standards, and continuous learning in a dynamic environment.
- Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.
Nice To Haves
- Developing and delivering training
- Master's degree in Business Administration
- Project Management Certification
- Retail consulting.
- Six Sigma certification
- Using Microsoft Office..
- Working with cross-functional teams
Responsibilities
- Drive execution of business plans by identifying operational needs, setting priorities, and removing performance barriers.
- Lead multiple projects by defining scope, establishing milestones, managing resources, and tracking progress.
- Develop associates through training, mentoring, and coaching.
- Analyze processes to identify improvements, develop solutions, and ensure sustainable implementation.
- Collaborate with cross-functional teams to align strategies and drive process change initiatives.
- Monitor program performance, address issues, and adjust plans to optimize results.
- Promote adherence to company policies, ethics, and standards while supporting continuous learning.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
