Senior Manager, HR Operations

EndoskopeAuburn, MA
Hybrid

About The Position

Senior HR Operations Manager Location: Stafford, TX or Auburn, MA | Hybrid Shape the People Infrastructure Behind a Global Leader in Surgical Innovation At KARL STORZ , our mission is rooted in precision, craftsmanship, and a relentless commitment to improving patient care. Behind every breakthrough in endoscopy and surgical technology is a team of talented people—and a strong HR Operations engine that supports them. We’re searching for a Senior HR Operations Manager who will elevate and scale the operational foundation of our People & Culture function. This is a high‑impact role for a builder who thrives in complex environments, values operational excellence, and brings a human‑centered approach to every process they design. If you’re inspired by the idea of supporting teams who advance healthcare every day, this is your opportunity to make a meaningful difference.

Requirements

  • 8+ years of progressive HR experience with deep HR Operations expertise
  • Bachelor’s degree or equivalent experience
  • Strong HRIS proficiency and comfort with core office tools
  • Expertise in employee relations, LOA/accommodation frameworks, and multi‑state U.S. employment law
  • Proven ability to design, scale, and operationalize HR processes
  • Exceptional judgment, discretion, and communication skills
  • Ability to travel up to 10% annually

Nice To Haves

  • PHR/SPHR or SHRM‑CP/SHRM‑SCP certification
  • Experience in regulated industries—healthcare or medical devices strongly preferred
  • Background in shared‑services or tiered HR support models
  • Experience managing third‑party LOA/compliance vendors
  • Experience supporting multinational teams (Canadian experience a plus)

Responsibilities

  • Drive Operational Excellence Across the Employee Lifecycle You’ll architect and optimize the systems that keep our HR function running with the same precision and reliability our customers expect from our products. From process redesign to compliance oversight to multi‑state consistency, you’ll ensure our operations are scalable, efficient, and aligned with our commitment to quality.
  • Lead Leave & Accommodation Programs with Care You’ll own the operational framework for LOA and workplace accommodations—partnering with vendors, guiding employees and leaders, and ensuring every case is handled with empathy, clarity, and compliance. Your work will directly influence the employee experience during some of life’s most important moments.
  • Strengthen Our Immigration & Mobility Strategy As part of a global organization, you’ll help employees navigate immigration processes with confidence and support. You’ll collaborate with Global Mobility and legal partners to maintain a compliant, competitive immigration program that enables talent to thrive across borders.
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