Senior Manager, GTM Strategy & Operations, DoorDash for Business

DoorDash USA•New York, NY

3d•$170,000 - $250,000

About The Position

DoorDash for Business is seeking a Senior Manager, GTM Strategy & Operations to shape and scale its revenue engine across lead strategy, event strategy, GTM systems, and enablement. The role partners with Sales, Marketing, Revenue Operations, Product, Customer Success, Analytics, Finance, and General Management to turn business priorities into scalable programs, operating rhythms, systems, and insights. It requires a strategic operator who can move between executive-level strategy, hands-on analytics, cross-functional execution, and people leadership. The Senior Manager will manage an existing high-performing team and create incremental value by sharpening priorities, improving analytical rigor, elevating strategic thinking, and helping strong operators deliver greater business impact. Reporting to the Head of Growth Strategy and Operations, DoorDash for Business, the role works closely with operators, field teams, Product, and other teams to put strategy into practice. The position owns the strategic roadmap for lead generation, event strategy, GTM systems, and enablement; translates strategy into workflows, operating rhythms, dashboards, and measurable outcomes; uses data and tools such as SQL, AI, automation, and BI to improve pipeline generation, conversion, and growth; develops playbooks and training; and structures ambiguous opportunities into scalable solutions and execution plans.

Requirements

At least 5 years of experience in GTM Strategy & Operations, Sales Strategy, Business Operations, commercial strategy, or consulting.
At least 5 years at a leading strategy consulting firm; McKinsey & Company, Bain & Company, or Boston Consulting Group experience is ideal.
Direct people management experience.
MBA from a top-tier university.
Proven ability to lead complex cross-functional workstreams across lead strategy, event strategy, GTM systems, and enablement, align stakeholders, and deliver measurable business outcomes.
Strong analytical ability to translate complex datasets into actionable recommendations that influence senior decision-making.
Advanced SQL fluency.
AI-forward approach, including use of AI, automation, and emerging technologies to improve efficiency, accelerate insights, streamline reporting, and scale business impact.
Deep understanding of B2B GTM motions across Sales, Marketing, Customer Success, and Revenue Operations, including lead management, funnel conversion, attribution, event ROI, pipeline generation, and sales productivity.
Hands-on experience with GTM systems and tools, including Salesforce, marketing automation platforms, attribution systems, sales engagement tools, and BI platforms such as Tableau, Looker, or Power BI.
Strong people leadership skills, including the ability to elevate a high-performing team through sharper prioritization, stronger analytical rigor, clearer operating rhythms, and strategic guidance.
Strong executive communication skills and ability to turn ambiguous business problems, data, and operational recommendations into clear, compelling narratives.
Ability to thrive in ambiguity, identify opportunities, build scalable solutions, and drive execution from strategy through implementation.

Nice To Haves

Experience in a high-growth B2B or marketplace environment.
Experience at McKinsey & Company, Bain & Company, or Boston Consulting Group.

Responsibilities

Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement, prioritizing opportunities by revenue impact, operational leverage, and customer experience.
Partner with Sales, Marketing, Revenue Operations, Analytics, Product, Finance, and Customer Success to drive short- and long-term GTM priorities and translate strategy into operating rhythms, workflows, dashboards, and measurable outcomes.
Use data to identify funnel trends, conversion gaps, event opportunities, system inefficiencies, and enablement needs; apply SQL, AI, automation, and BI tools to quantify impact and scale processes.
Lead and develop an existing high-performing GTM Strategy & Operations team by refining priorities, strengthening analytical rigor, improving executive storytelling, and focusing on high-impact opportunities.
Collaborate with cross-functional partners to turn GTM insights into action and align teams on lead strategy, event execution, systems improvements, enablement programs, and revenue growth priorities.
Structure ambiguous GTM opportunities by creating playbooks, ownership models, and operating cadences, and drive problems from identification through diagnosis, execution, and measurement.
Develop playbooks, training, and adoption mechanisms that give Sales, Marketing, Customer Success, and cross-functional partners the tools, systems knowledge, and operational clarity for consistent GTM execution.