Senior GTM Strategy Manager

Stepful•New York, NY

1d•$165,000 - $190,000

About The Position

Stepful is hiring a Senior GTM Manager to own key special projects as the company scales its program portfolio. The role will develop subject-matter expertise and test solutions that support profitable growth in active students. It works cross-functionally with Learning, Product, Sales, Customer Success, and Operations teams, and reports to the SVP of Growth. The position focuses on program performance and execution, cross-functional coordination, and stakeholder communication. The manager will support execution against profitability, margin, and unit-economics goals; maintain program scorecards; execute a program roadmap with the SVP of Growth; identify performance gaps and opportunities; and contribute to business cases and resource-prioritization discussions. The role also coordinates teams and external stakeholders, supports accountability for shared goals, and prepares program updates for senior leadership. Stepful is a workforce platform serving healthcare employers and learners. The company says it has trained more than 32,000 healthcare workers and partners with major health systems and employers. Its stated mission is to improve access to quality healthcare and healthcare career pathways.

Requirements

7+ years of experience, including experience in an operational role at a high-growth startup.
Passion for helping students improve their lives through access to education.
Ability to thrive in a fast-paced, ambiguous environment.
Highly analytical approach and ability to structure complex problems.
Excellent communication skills, including clear and concise writing and presenting.
Strong collaboration skills, with the ability to lead through influence and coordinate diverse stakeholders at various levels.
Willingness to take initiative and do what is needed to deliver successful outcomes while maintaining a high bar for execution.
Ability to learn quickly through experimentation.

Nice To Haves

Experience in EdTech or HealthTech.

Responsibilities

Drive execution against program goals related to profitability, margin, and unit economics.
Partner with functional leaders to build and maintain program-level scorecards that include financial and qualitative metrics.
Execute the program roadmap defined with the SVP of Growth, surfacing insights, risks, and opportunities to inform prioritization and decision-making.
Identify performance gaps and work with cross-functional partners to drive improvements.
Contribute to business cases for program initiatives, investments, and optimizations.
Coordinate Sales, Customer Success, Learning, and Operations teams to align on program priorities.
Support integrated planning across functions to promote cohesive execution.
Identify and escalate risks, misalignment, or tradeoffs that affect program outcomes.
Help teams remain accountable for delivering shared goals.
Coordinate with instructors, subject-matter experts, and other stakeholders on key initiatives and B2B opportunities.
Prepare program performance updates, risks, and insights for senior leadership reviews.
Partner with leadership on external stakeholder interactions, including with accreditors, regulators, and trade associations.
Contribute program insights to resource-allocation and prioritization discussions.