Senior Manager, Global Payroll

Crunchyroll, LLC•Los Angeles, CA
•$130,000 - $165,000•Hybrid

About The Position

Crunchyroll is seeking an experienced Senior Manager, Global Payroll to lead global payroll operations and strategy. The role oversees accurate, timely payroll processing for employees across multiple countries and develops global payroll strategies, policies, and best practices that support consistency, efficiency, and compliance. The position reports to the Sr. Director Total Rewards and is being considered for Los Angeles. The Senior Manager partners with the People Team, Finance, People Technology, People Operations, and third-party vendors to optimize payroll systems and support organizational goals and global growth. The role leads payroll setup for new entities and market expansions, including vendor coordination, system configuration, and integration with payroll and HR systems. It also drives process improvement and automation, manages compliance and payroll risks, and leads and develops a global payroll team. The role requires balancing strategic oversight with hands-on execution in a fast-paced, complex environment, while maintaining high-quality payroll service and employee satisfaction.

Requirements

  • At least 8 years of overall payroll experience.
  • At least 5 years of global payroll experience with in-house payroll processing in a high-volume environment.
  • Demonstrated experience with global expansion, payroll setup, continuous improvement, and M&A integrations.
  • Strong leadership capabilities, balancing strategic oversight with hands-on execution.
  • Deep knowledge and experience working with payroll vendors and platform technologies, including Workday Payroll and CloudPay.
  • Experience directing, managing, and nurturing global teams.
  • Analytical thinking, ability to consider the larger picture, and attention to detail and impact.
  • Ability to manage significant change in a fast-paced, complex, and demanding environment.
  • Growth mindset and commitment to continuous learning through opportunity and adversity.
  • Exceptional communication and influencing skills, and ability to work effectively across all organizational levels.

Responsibilities

  • Lead and oversee end-to-end global payroll processing to ensure accurate and timely payment for employees across multiple countries.
  • Develop, implement, and maintain global payroll strategies, policies, and best practices.
  • Lead payroll setup for newly established entities, ensuring operational readiness, regulatory compliance, and alignment with global standards.
  • Oversee payroll implementations for new markets, including vendor coordination, system configuration, and integration with payroll and HR systems.
  • Partner with People Technology, People Operations, Finance, and third-party vendors on payroll transitions, data integration, and scalable processes.
  • Ensure compliance with local, state, federal, and international tax regulations and labor laws.
  • Monitor global tax and regulatory changes and adjust payroll processes and systems as needed.
  • Identify and mitigate payroll risks and implement controls to reduce errors, penalties, and audit issues.
  • Build, lead, train, and develop a high-performing global payroll team.
  • Foster a collaborative, solution-oriented environment within the payroll team and across departments.
  • Manage third-party payroll vendor and external partner relationships, ensuring contractual obligations and service quality.
  • Review vendor performance and assess alternative solutions to improve global payroll efficiency.
  • Drive continuous improvement through technology and automation to optimize processes and reduce manual work.
  • Identify opportunities to streamline pay cycles, reporting, and system functionality.

Benefits

  • Salary plus annual performance bonus earning potential.
  • Flexible time off policies.
  • Medical, dental, vision, short-term disability, long-term disability, and life insurance.
  • Health Savings Account (HSA) program.
  • Health care and dependent care flexible spending accounts (FSA).
  • 401(k) plan with employer match.
  • Employer-paid commuter benefit.
  • Support program for new parents.
  • Pet insurance.
  • Some offices are pet friendly.
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