Manager, Global Payroll

Verra Mobility•Mesa, AZ

10d

About The Position

The Payroll Manager leads a team responsible for accurate and timely end-to-end payroll operations across multiple U.S. and Canadian pay groups, including union and prevailing wage employees. The role manages, develops, and coaches payroll team members and serves as a subject matter expert in payroll processing, compliance, and systems. It ensures adherence to applicable U.S. federal, state, and local regulations; Canadian federal and provincial requirements; collective bargaining agreements; and prevailing wage laws. The Payroll Manager works cross-functionally with HR, Finance, and IT to improve efficiency, maintain strong internal controls, and provide a high-quality employee experience. The position oversees payroll processing, compliance and risk management, Workday systems and process improvement, payroll reporting and reconciliation, year-end activities, and governance and controls. It supports audits, monitors integrations, resolves complex payroll issues, and communicates payroll-related updates to employees and stakeholders.

Requirements

Bachelor's degree in Accounting, Finance, Human Resources, or a related field, or equivalent work experience.
At least 6 years of payroll experience, including full-cycle payroll processing in a multi-state U.S. and multi-province Canadian environment.
At least 3 years of hands-on Workday Payroll experience, including payroll processing, configuration, testing, and reporting.
1–3 years of people leadership experience, including managing, coaching, and developing payroll team members.
Strong knowledge of U.S. federal, state, and local and Canadian federal and provincial payroll laws and regulations.
Ability to manage complex payroll scenarios accurately and with attention to detail.
Strong analytical, problem-solving, and organizational skills.
Experience supporting payroll in a SOX-controlled environment.

Nice To Haves

Experience processing payroll for union populations.
Experience with prevailing wage requirements and compliance.

Responsibilities

Lead, coach, and develop payroll professionals supporting U.S. and Canadian payroll operations.
Set team goals and priorities, balance workloads, and hold the team accountable for accuracy, timeliness, and service quality.
Conduct one-on-ones, provide feedback, and manage direct reports’ performance, development, and career growth.
Participate in hiring, onboarding, and training, and build team capability, cross-training, and backup coverage.
Foster a collaborative, inclusive, and continuous improvement culture.
Oversee full-cycle payroll processing for U.S. and Canadian employees across multiple pay groups, including union and prevailing wage populations.
Maintain payroll calendars, deadlines, and funding processes, and review payroll data before final submission.
Process off-cycle payments, adjustments, and corrections.
Ensure compliance with U.S. wage and hour laws, Canadian employment standards and payroll legislation, collective bargaining agreements, and prevailing wage requirements.
Administer Canadian statutory deductions and remittances, including CPP/QPP, EI, QPIP, and federal and provincial income taxes, and ensure timely issuance of Records of Employment.
Administer union dues, fees, and remittances, and partner with HR and Labor Relations on payroll changes resulting from collective bargaining agreements.
Maintain audit readiness through documentation, controls, and adherence to internal audit and SOX requirements.
Monitor regulatory changes and assess their impact on payroll processes.
Serve as a Workday subject matter expert, supporting configuration, testing, and issue resolution.
Identify process improvement and automation opportunities; develop, document, and maintain payroll procedures and standard operating processes.
Perform payroll reconciliations, including variance analysis and general ledgers.
Generate and analyze payroll reports to identify discrepancies, trends, and risks.
Support U.S. and Canadian year-end activities, including W-2, T4, and RL-1 processing, tax filings, and audit requirements.
Collaborate with HRIS and IT on system integrations and data integrity.
Act as an escalation point and resolve complex payroll issues and discrepancies accurately and responsively.
Communicate payroll-related updates, impacts, and issues to employees and stakeholders.
Execute and monitor payroll controls, including approvals, audit trails, and segregation of duties.
Support internal and external audits by providing documentation and responding to requests.
Identify and mitigate payroll risks and proactively address process or control gaps.
Maintain payroll-related business processes, security roles, and integrations.
Monitor inbound and outbound integrations for data accuracy and system stability.