Manager, Global Payroll

Verra Mobility

About The Position

The Payroll Manager leads the payroll team and oversees accurate, timely, end-to-end payroll operations across multiple U.S. and Canadian pay groups, including union and prevailing wage employees. The role manages, develops, and coaches payroll team members and serves as a subject matter expert in payroll processing, compliance, and systems. It ensures adherence to applicable U.S. federal, state, and local regulations; Canadian federal and provincial requirements; collective bargaining agreements; and prevailing wage laws. The Payroll Manager works cross-functionally with HR, Finance, and IT to improve process efficiency, maintain strong internal controls, and deliver a high-quality employee experience. The position oversees payroll processing, compliance and risk management, Workday systems and process improvements, payroll data and reporting, reconciliations, year-end activities, cross-functional collaboration, and governance and controls. It also serves as an escalation point for complex payroll inquiries and supports audits and the maintenance of payroll-related business processes, security roles, and integrations.

Requirements

Bachelor's degree in Accounting, Finance, Human Resources, or a related field, or equivalent work experience.
At least 6 years of payroll experience, including full-cycle payroll processing in a multi-state U.S. and multi-province Canadian environment.
At least 3 years of hands-on Workday Payroll experience, including payroll processing, configuration, testing, and reporting.
1–3 years of people leadership experience, including managing, coaching, and developing payroll team members.
Strong knowledge of U.S. federal, state, and local and Canadian federal and provincial payroll laws and regulations.
Demonstrated ability to manage complex payroll scenarios with a high degree of accuracy and attention to detail.
Strong analytical, problem-solving, and organizational skills.
Experience supporting payroll in a SOX-controlled environment.

Nice To Haves

Experience processing payroll for union populations.
Experience with prevailing wage requirements and compliance.

Responsibilities

Lead, coach, and develop a team of payroll professionals supporting U.S. and Canadian payroll operations.
Set team goals and priorities, assign and balance workloads, and hold the team accountable for accuracy, timeliness, and service quality.
Conduct regular one-on-ones, provide feedback, and manage performance, development, and career growth for direct reports.
Participate in hiring, onboarding, and training, building team capability, cross-training, and backup coverage.
Foster a collaborative, inclusive, and continuous improvement culture.
Oversee full-cycle payroll processing for U.S. and Canadian employee populations across multiple pay groups, including union and prevailing wage employees.
Maintain payroll calendars, deadlines, and funding processes to ensure timely and accurate payroll execution.
Review and validate earnings, deductions, taxes, and garnishments before final submission.
Process off-cycle payments, adjustments, and corrections as needed.
Ensure compliance with applicable U.S. wage and hour laws, Canadian employment standards and payroll legislation, collective bargaining agreements, and prevailing wage requirements.
Administer Canadian statutory deductions and remittances, including CPP/QPP, EI, QPIP, and federal and provincial income taxes, and ensure timely issuance of Records of Employment.
Apply negotiated wage rates, premiums, overtime, and differentials in accordance with company policies and collective bargaining agreements.
Ensure accurate wage and fringe benefit determinations and timely certified payroll reporting for prevailing wage requirements, including Davis-Bacon and related acts.
Administer union dues, fees, and remittances, and partner with HR and Labor Relations on payroll changes arising from collective bargaining agreements.
Maintain audit readiness through documentation, controls, and adherence to internal audit and SOX requirements.
Monitor regulatory changes and assess their impact on payroll processes.
Serve as a Workday subject matter expert, providing configuration support, testing, and issue resolution.
Identify process improvement and automation opportunities, and develop, document, and maintain payroll procedures and standard operating processes.
Perform payroll reconciliations, including variance analysis and general ledgers.
Generate and analyze payroll reports to identify discrepancies, trends, and risk areas.
Support U.S. and Canadian year-end activities, including W-2, T4, and RL-1 processing, tax filings, and audit requirements.
Collaborate with HRIS and IT on system integrations and data integrity.
Act as an escalation point for complex payroll issues and inquiries, and resolve payroll discrepancies accurately and responsively.
Communicate payroll-related updates, impacts, and issues clearly to employees and stakeholders.
Execute and monitor payroll controls, including approvals, audit trails, and segregation of duties.
Support internal and external audits by providing documentation and responding to audit requests.
Identify and mitigate payroll risks and proactively address process or control gaps.
Maintain payroll-related business processes, security roles, and integrations.
Monitor inbound and outbound integrations to ensure data accuracy and system stability.