Senior Manager – Global Acquiring Partnerships and Programs

American Express • New York, NY

1d

About The Position

The Global Acquiring Partnerships and Programs Team (GAPP) within Global Merchant and Network Services (GMNS) manages relationships with FinTech companies, traditional merchant acquirers and banks, and specialized payment aggregators to advance American Express’s strategic focus of being “Welcomed Everywhere and Used Every Day.” This role manages a portfolio of third-party partners under the OptBlue program, including relationships described as significant, complex, and critical to merchant acceptance objectives.

The Senior Manager owns the strategic development of assigned accounts and drives profitable business initiatives. The role also leads day-to-day partner relationships and works with internal and external stakeholders at various levels to implement initiatives that support partnership growth.

Requirements

• Excellent partnership and/or client management skills, with demonstrated ability to influence C-level executives at business partners.
• Self-starter who can think creatively and strategically amid evolving payment trends and innovations.
• Ability to work through complex business and operational opportunities, identify clear action plans, and drive resolution in a matrix organization with multiple stakeholders.
• Detail-oriented project management skills and ability to manage multiple accounts and initiatives in parallel.
• Comfort navigating ambiguity to develop partner-friendly solutions.
• Demonstrated influence and negotiation skills.
• Ability to present effectively to large audiences.
• Excellent analytical, oral, and written communication skills.
• Ability to use Microsoft Office.
• Eligibility to work in the United States; American Express will not pursue visa sponsorship for these positions.

Nice To Haves

• Interest or background in Emerging Payments and/or FinTech.

Responsibilities

• Lead business development discussions and contract negotiations, and manage overall relationships for an assigned partner portfolio.
• Serve as the internal point of contact and subject matter expert for the portfolio, assessing the external landscape and bringing relevant perspectives to American Express.
• Develop senior-level partner relationships to strategically position American Express.
• Work with internal Marketing and Analytics teams to design and implement initiatives that increase merchant activation, drive Welcomed Acceptance, and deliver incremental partner value.
• Project-manage new partner and capability launches, including network products or capabilities and American Express enterprise strategies, coordinating with internal stakeholders and partner leads to support successful, timely launches.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed