Senior Manager – Global Acquiring Partnerships and Programs
About The Position
The Global Acquiring Partnerships and Programs Team (GAPP) within Global Merchant and Network Services leads relationships with innovative FinTech companies, traditional merchant acquirers or banks, and specialized payment aggregators to advance American Express’s goal of being welcomed everywhere and used every day. This role manages relationships with third-party partners in the OptBlue program, including PNC Bank, Electronic Payments, Windcave, Upserve, KeyBank, and Fortis. The position owns the strategic development of an assigned portfolio and drives profitable business initiatives. It combines senior-level external relationship management with internal coordination to implement tactical initiatives and grow partnerships. The role also serves as the internal point of contact and subject matter expert for its partner portfolio, and leads partner and capability launches with internal stakeholders and partner leads. American Express describes a flexible Amex Flex working model; colleagues may work onsite, hybrid, or fully virtually depending on the role and business needs. The posting does not specify a particular arrangement for this position. Employment eligibility to work in the United States is required; American Express will not pursue visa sponsorship.
Requirements
- Excellent partnership and/or client management skills, with the ability to influence C-level executives at business partners.
- Ability to work independently and think creatively and strategically amid evolving payment trends and innovations.
- Proven ability to address complex business and operational opportunities, develop clear action plans, and drive resolution in a matrix organization with multiple stakeholders.
- Detail-oriented project management skills and ability to manage multiple accounts and initiatives in parallel.
- Comfort navigating uncharted opportunities to develop partner-friendly solutions.
- Proven influence and negotiation skills.
- Ability to present effectively to large audiences.
- Excellent analytical, oral, and written communication skills.
- Ability to use Microsoft Office.
- Eligibility to work in the United States; the company will not pursue visa sponsorship.
Nice To Haves
- Interest or background in Emerging Payments and/or FinTech.
Responsibilities
- Lead business development discussions, contract negotiations, and overall partner relationships for an assigned portfolio.
- Act as the internal point of contact and subject matter expert for the portfolio, bringing an informed perspective on the external landscape into American Express.
- Develop senior-level partner relationships to strategically position American Express.
- Work with internal Marketing and Analytics teams to design and implement initiatives that increase merchant activation, drive welcomed acceptance, and deliver incremental value to partners.
- Project-manage new partner and capability launches, including network products and capabilities and American Express enterprise strategies, coordinating internal stakeholders and partner leads to ensure successful, timely launches.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, including for pregnancy, adoption, or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
