Senior Manager, Fraud Strategy, New Initiatives

Remitly•Seattle, WA
•Hybrid

About The Position

The Senior Manager, Fraud Strategy, New Initiatives is part of Remitly's Identity & Trust organization and reports to the Director, Fraud Strategy. This leader manages technical program managers and fraud data analysts responsible for fraud control requirements for new products, payment methods, and customer transaction channels. The role owns requirements from initial risk assessment through control delivery and ongoing maintenance, ensuring initiatives launch with appropriate protections and can mature onto Remitly's shared fraud services. The work is part of the Transaction Integrity program, which spans fraud, scams, and promotion abuse. The position works across product, engineering, compliance, legal, operations, analytics, and teams integrating with shared fraud services. It calls for comfort with ambiguity, cross-functional leadership, and balancing loss prevention with a smooth customer experience. The team uses artificial intelligence and automation in its daily work, and the role is expected to expand their use. Occasional work outside business hours may be required when responding to an incident. Remitly's current hybrid-work expectations require onsite work Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the company may change its hybrid-work expectations. The starting base salary range is $160,000–$190,000. Equity is part of total compensation for U.S. employees; recruiters can provide information about medical benefits and other compensation components.

Requirements

  • At least 8 years of strategic experience in fraud and risk, with a track record of defining and delivering strategies that drive company-level outcomes.
  • At least 3 years of people-management experience.
  • Direct experience designing fraud control requirements for new products, payment methods, or channel launches, from risk assessment through control delivery.
  • Deep expertise in fraud detection and prevention, including rule design, model implementation, tooling evaluation, and control lifecycle management.
  • Hands-on experience building with AI and using it collaboratively across a team.
  • Ability to evaluate technical proposals and analyses, work with fraud risk data, experiments, and operational metrics, and bridge technical and non-technical stakeholders.
  • Strong cross-functional leadership, including influencing stakeholders without direct authority and adapting communication from engineering teams to executive leadership across global time zones.
  • Bachelor's degree in business, risk management, a quantitative field, or equivalent experience.

Nice To Haves

  • Background in payments, fintech, or remittance.
  • Financial crimes certification such as CFE or CFCS.

Responsibilities

  • Lead and develop a team of technical program managers and fraud data analysts through coaching, feedback, and career development, while encouraging cross-disciplinary work.
  • Own fraud control requirements for new initiatives from initial risk assessment through control delivery and maintenance, including success metrics, launch readiness, and handoff to long-term operations.
  • Partner early with product, engineering, compliance, legal, and operations teams to design fraud controls for new products, payment methods, and customer origination channels before launch.
  • Serve as the entry point for internal teams building on Remitly's shared fraud services; assess needs, define integration and control requirements, and decide whether to extend shared capabilities or build new ones.
  • Prioritize work across competing launches and partners, make trade-offs, and communicate what the team will not undertake.
  • Partner with analytics to design experiments, evaluate control performance, and translate findings into recommendations for senior leaders.
  • Lead responses to fraud incidents affecting new initiatives, including root cause analysis and long-term fixes.
  • Communicate risk, trade-offs, and recommendations to executive leadership and participate in launch and risk acceptance decisions.
  • Work outside business hours occasionally when incidents require it.

Benefits

  • Flexible paid time off
  • Health, dental, and vision benefits
  • 401(k) plan with company matching
  • Paid parental, medical, military, and family care leave
  • Mental health and family-forming benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education
  • Equity as part of total compensation for U.S. employees
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