Senior Manager, Fraud Strategy, New Initiatives

Remitly•Seattle, WA
•$160,000 - $190,000•Hybrid

About The Position

The Senior Manager, Fraud Strategy, New Initiatives is part of Remitly's Identity & Trust organization and reports to the Director, Fraud Strategy. This leader manages technical program managers and fraud data analysts who define fraud control requirements for new products, payment methods, and customer transaction-origination channels. The role owns those requirements from initial risk assessment through control delivery, launch readiness, and ongoing maintenance, supporting each initiative as it matures onto Remitly's shared fraud services. The work is part of the Transaction Integrity program, spanning fraud, scams, and promotion abuse. The role partners with product, engineering, compliance, legal, operations, analytics, and teams integrating with shared fraud services. It requires navigating ambiguity, balancing loss prevention with a smooth customer experience, prioritizing across competing launches, and communicating risk and recommendations to executive leadership. The position also leads responses to fraud incidents, including root cause analysis and long-term remediation; occasional work outside business hours may be required when incidents arise. The team uses artificial intelligence and automation in its daily work, and the role is expected to advance those practices.

Requirements

  • At least 8 years of strategic experience in fraud and risk, with a record of defining and delivering strategies that drive company-level outcomes.
  • At least 3 years of people-management experience.
  • Direct experience designing fraud control requirements for new products, payment methods, or channel launches, from risk assessment through control delivery.
  • Deep expertise in fraud detection and prevention, including rule design, model implementation, tooling evaluation, and control lifecycle management.
  • Hands-on experience building with AI and using it collaboratively across a team.
  • Ability to evaluate technical proposals and analyses; work with fraud risk data, experiments, and operational metrics; and bridge technical and non-technical stakeholders.
  • Strong cross-functional leadership, including influencing stakeholders without direct authority and adapting communication for engineering teams through executive leadership across global time zones.
  • Bachelor's degree in business, risk management, a quantitative field, or equivalent experience.
  • Ability to work outside business hours occasionally when an incident requires it.

Nice To Haves

  • Background in payments, fintech, or remittance.
  • Financial crimes certification such as CFE or CFCS.

Responsibilities

  • Lead, coach, and develop a team of technical program managers and fraud data analysts, providing feedback and career development and encouraging cross-disciplinary work.
  • Own fraud control requirements for new initiatives from initial risk assessment through control delivery and maintenance, including success metrics, launch readiness, and handoff to long-term operations.
  • Engage product, engineering, compliance, legal, and operations teams early in planning new products, payment methods, and customer origination channels so that fraud controls are designed before launch.
  • Serve as the entry point for internal teams building on Remitly's shared fraud services; assess needs, define integration and control requirements, and determine when to extend shared capabilities or build new ones.
  • Prioritize work across competing launches and partners, make trade-offs, and communicate what the team will not undertake.
  • Partner with analytics to design experiments, evaluate control performance, and provide clear recommendations to senior leaders.
  • Lead responses to fraud incidents affecting new initiatives, including root cause analysis and long-term fixes.
  • Communicate risk, trade-offs, and recommendations to executive leadership and participate in launch and risk-acceptance decisions.

Benefits

  • Flexible paid time off.
  • Health, dental, and vision benefits.
  • 401(k) plan with company matching.
  • Paid parental, medical, military, and family care leave.
  • Mental health and family-forming benefits.
  • Employee Stock Purchase Plan (ESPP).
  • Continuing education.
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