Senior Manager, Food & Beverage
About The Position
The Senior Manager, Food & Beverage, Hospitality & Guest Experience is responsible for the day-to-day oversight and execution of food and beverage operations at Magic Mike Live New York. The role covers theater concessions, Greenlight Lounge, and food and beverage services for private and corporate events. This is a highly operational, hands-on leadership role requiring a strong presence on the floor, attention to detail, and the ability to manage multiple outlets with different service styles at the same time. The Senior Manager works closely with venue leadership, culinary teams, and event operations to deliver a seamless, elevated guest experience. The position is full-time and on-site at Magic Mike Live Theater in New York, NY. Evening, weekend, and holiday availability is required. The role involves extended periods of standing and walking, light lifting, and navigating stairs.
Requirements
- At least 4 years of food and beverage leadership experience.
- Prior experience managing a bar, restaurant, or small venue.
- Strong operational background and ability to manage multiple service environments.
- Hands-on leadership style with strong floor presence.
- Excellent organizational, communication, and problem-solving skills.
- Familiarity with POS systems and scheduling tools.
- Availability to work evenings, weekends, and holidays.
Nice To Haves
- Multi-unit experience.
- Experience with high-volume service and/or events.
Responsibilities
- Oversee daily operations across theater concessions, Greenlight Lounge, and private and corporate event food and beverage services.
- Ensure consistent service standards, product quality, and guest experience across all outlets.
- Lead on the ground during service periods by providing direction, troubleshooting, and real-time decision-making.
- Supervise and support outlet managers, supervisors, and hourly staff.
- Assist with hiring, training, and onboarding team members.
- Coach and develop staff to promote strong service execution and accountability.
- Partner with HR and senior leadership on performance management and employee relations.
- Collaborate with events and programming teams on food and beverage components of events.
- Ensure appropriate staffing, setup, service flow, and breakdown for functions.
- Align operational execution with event timelines and client expectations.
- Support labor management, scheduling, and cost controls across outlets.
- Monitor inventory, ordering, and product usage.
- Assist in achieving revenue goals and managing expenses.
- Ensure correct cash handling and POS procedures.
- Maintain compliance with health, safety, and sanitation standards.
- Ensure adherence to company policies and operational procedures.
- Support the implementation of systems, tools, and operational improvements.
Benefits
- Employee benefits package including health, dental, and vision coverage.
- Discounted tickets for friends and family.
- A culture built on inclusivity, respect, and fun.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
