Senior Manager, FCC Operations

Airwallex • Dallas, TX

4d • $128,000 - $210,000 • Remote

About The Position

The Senior Manager, FCC Operations will lead Airwallex’s Financial Crime Compliance (FCC) Level 3 review function, applying sound judgment to complex cases and strengthening the quality and consistency of FCC operations. Reporting to the FCC Transaction Monitoring Lead, this role leads and develops a team of Level 3 analysts and independently reviews risk-based cases escalated from first- and second-line operations across KYC, enhanced due diligence, name screening, and transaction monitoring. The role assesses customer profiles, ownership and control structures, business activities, transaction patterns, counterparties, and supporting information to reach evidence-based conclusions. It also involves research, clear investigative documentation, identification and escalation of financial-crime risks, and close partnership with Operations and Compliance stakeholders. This is a remote role based in Dallas, Texas.

Requirements

• A degree or at least eight years of experience in Financial Crime Compliance.
• Proven experience in an AML/CTF or fraud investigations role.
• Strong analytical and investigative skills, including the ability to assess complex information and reach well-reasoned conclusions.
• A solid understanding of financial-crime risks, typologies, and risk-based review practices.
• Sound judgment, ownership, and the ability to work independently in a fast-paced environment.
• Excellent written and verbal communication skills and strong attention to detail.
• Experience overseeing, mentoring, or training analysts, with a focus on high-quality case resolution and process governance.

Nice To Haves

• Experience in fintech or a start-up environment.
• Experience reviewing complex cases across KYC, enhanced due diligence, name screening, and transaction monitoring.
• Experience conducting internal and external research and documenting clear investigative rationale, supporting evidence, and follow-up actions.
• Experience working across global and local Financial Crime Compliance policies and regulatory requirements.

Responsibilities

• Lead and develop a team of Financial Crime Compliance Level 3 analysts, setting standards for case quality, timely resolution, and process governance.
• Independently review and resolve complex, risk-based cases escalated from first- and second-line operations across KYC, enhanced due diligence, name screening, and transaction monitoring.
• Assess customer profiles, ownership and control structures, business activities, transaction patterns, counterparties, and supporting information to reach clear, evidence-based conclusions.
• Conduct internal and external research and critically assess information from customers and internal stakeholders.
• Document investigative rationale, supporting evidence, and follow-up actions.
• Identify financial-crime risks, recurring themes, and opportunities to strengthen processes and controls.
• Escalate higher-risk cases, potential sanctions matches, and suspicious activity concerns through appropriate channels.
• Partner with Operations and Compliance stakeholders, maintain accurate case records, apply global and local FCC policies and procedures, and stay current on financial-crime risks and regulatory developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed