Senior Manager, External Affairs

City of New York•New York City, NY

23h

About The Position

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. The Mayor’s Office of Child Care and Early Childhood Education (OCCECE) is responsible for delivering on the Mayor’s Universal Child Care priority. This includes setting the Administration’s child care strategy, coordinating work across City agencies to deliver a high-quality early care and education system that is responsive to child care providers and meets family needs, collaborating with a range of partners internal and external to City government, and engaging with the public. The Office serves as a central hub for citywide policy implementation and coordination across more than a dozen agencies, including New York City Public Schools (NYCPS), Administration of Children’s Services (ACS), Department of Health & Mental Hygiene (DOHMH), and Department of Social Services (DSS), and fosters strategic partnerships with all levels of government, private entities, nonprofits, and foundations. The Office works closely with families and providers to ensure their voices are represented in the design and implementation of City policy and programs.

Requirements

Bachelor's degree required.
5-7+ years of work experience in communications, external affairs, intergovernmental affairs, policy advocacy, or a combination thereof.
Knowledge of and experience with New York City and State government.
Ability to respond well to rapid-response, fast-paced work.
Excellent communication skills: public speaking, presentations, interpersonal communication, and both formal and informal writing.
Ability to navigate policy and political differences between key stakeholders.
Ability to provide leadership and engage with government, the public, industry leaders, stakeholders, and high-level policy decision makers.
Empathic, understanding, and tactful approach to engaging community members in difficult conversation topics.
Ability to work well under pressure and maintain an enthusiastic work ethic, including embracing different work styles.
Discretion, sensitivity, and attention to detail.
Commitment to equity and public service.
Cultural competency to effectively work with diverse populations.

Responsibilities

Partnering with the City Hall and agency communications teams to set the child care communications strategy for the administration, and to collaborate on all public statements, press, and media related to child care matters.
Developing and maintaining messaging materials for the Office, including talking points and standard presentation materials for public appearances.
Coordinating with partner agencies on communications and marketing strategy for the City’s early childhood programs and initiatives.
Managing the Office’s social media presence.
Partnering with the Intergovernmental Affairs team to set the child care engagement strategy for the administration, and to collaboratively engage with city, state, and federal elected officials on child care matters.
Overseeing public reporting on behalf of the Office.
Driving preparation for all Office engagement with elected officials, including City Council hearings and regular meetings with relevant Council Committees and Sub-Committees.
Maintaining ongoing communications with a wide variety of community, civic, and media organizations related to childcare & early education policy and service delivery.
Managing discrete special projects related to communications and external affairs.
Performing other related duties incidental to the work listed above.