Senior Manager, ERP & Financial Systems

Apogee•Minneapolis, MN

6d•Hybrid

About The Position

The Senior Manager, ERP & Financial Systems leads the strategy, delivery, governance, and support of Apogee Services Inc.’s enterprise ERP and financial application portfolio. The primary focus is Microsoft Dynamics 365 as the organization advances its multi-year implementation and expansion, while the role also oversees existing SAP and Epicor platforms. The position establishes the long-term ERP operating model, including the people, partnerships, processes, and technical capabilities needed to support the portfolio. The role develops resource strategies spanning internal teams, implementation partners, contractors, and managed service providers. It balances major ERP implementations with ongoing operations and builds sustainable enterprise capabilities in partnership with Finance, business leadership, IT teams, and external partners. The position is hybrid, with three days per week in the Bloomington, Minnesota office and two days per week remote, and requires 5–10% travel based on business needs.

Requirements

10+ years of experience supporting or implementing enterprise ERP and financial systems, with increasing leadership responsibility.
5+ years leading ERP/application teams, major ERP programs, or enterprise application portfolios.
Experience with large-scale, multi-year ERP implementations and transformation programs.
Ability to develop resource strategies and operating models involving internal teams, implementation partners, contractors, and managed service providers.
Experience transitioning enterprise applications to managed services and overseeing vendor relationships.
Experience with SAP, Epicor, Oracle, or similar enterprise ERP platforms.
Strong knowledge of ERP architecture, integrations, environments, SDLC, CI/CD, release management, security, and production support.
Understanding of core financial processes, including general ledger, accounts payable, accounts receivable, fixed assets, budgeting, reporting, and related controls.
Experience in SOX-controlled environments, including ITGC and change-management requirements.
Experience managing vendors, contracts, budgets, forecasts, and resource planning.
Strong leadership and communication skills, with the ability to collaborate with Finance executives, business leaders, technical teams, and external partners.
Ability to work a hybrid schedule requiring three days per week in the Bloomington, MN office and two days per week remote, with 5–10% travel based on business needs.

Nice To Haves

Significant experience with Microsoft Dynamics 365 Finance & Operations / Dynamics 365 Finance is strongly preferred.

Responsibilities

Lead the enterprise ERP and financial systems portfolio, with Microsoft Dynamics 365 as the strategic platform and primary focus.
Provide technology leadership for the multi-year Dynamics 365 roadmap across Finance, operations, and future deployments.
Partner with business leaders to translate requirements and future-state processes into sustainable ERP solutions.
Develop lifecycle strategies for SAP and Epicor as the enterprise application landscape evolves.
Establish portfolio ownership, governance, standards, and decision-making processes.
Develop a multi-year ERP resource strategy for Dynamics 365 implementation, production support, and legacy application lifecycles.
Define the functional, technical, administrative, architecture, integration, security, and support capabilities needed for the portfolio.
Determine and evolve the mix of internal employees, implementation partners, contractors, and managed service providers.
Address capability gaps through hiring, employee development, external partnerships, succession planning, cross-training, and knowledge transfer.
Lead application design, implementation, deployment, and ongoing operations for Microsoft Dynamics 365.
Establish the Dynamics 365 operating model for administration, functional and technical support, security, integrations, environments, and release management.
Partner with implementation teams to ensure solutions meet long-term scalability and operational needs.
Establish standards for SDLC, CI/CD, testing, configuration, environment management, documentation, and production support.
Coordinate projects, releases, and business deployments across a common enterprise Dynamics 365 platform.
Manage the transition from implementation to ongoing application ownership and support.
Oversee SAP and Epicor through the ERP transformation and lead the transition of legacy application support to managed service providers.
Manage managed-service accountability, service levels, performance, costs, escalations, knowledge transfer, and continuous improvement.
Maintain internal business and technical knowledge while leveraging managed services for daily support; develop legacy application lifecycle and retirement strategies.
Establish ERP governance and technology standards with Enterprise Architecture, Security, Infrastructure, and Data & Analytics.
Partner with Security, Compliance, and Internal Audit to meet SOX, ITGC, security, segregation-of-duties, and change-management requirements.
Ensure controls across development, configuration, testing, deployment, security, and production support; establish processes for application changes, enhancements, incidents, problems, and releases.
Partner with Data & Analytics and Integration teams on sustainable ERP integration, master data, reporting, and analytics approaches.
Ensure solutions align with enterprise architecture, cloud, integration, data, identity, monitoring, and security standards, and coordinate IT dependencies across ERP platforms.
Oversee ERP application performance, including availability, incidents, enhancements, and continuous improvement.
Manage implementation and support partners, including service levels, quality, capacity, costs, and contractual commitments.
Develop and manage ERP budgets, forecasts, licensing, consulting expenses, and resource requirements; establish performance metrics and service expectations.
Build strong relationships with Finance and business leaders as a trusted ERP technology partner.
Lead, develop, and mentor ERP and financial systems team members; build future-state capabilities, set responsibilities and performance expectations, and foster accountability, collaboration, and continuous improvement.

Benefits

Medical, dental, vision, life, and disability coverage for employees and their dependents
Incentive plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid time off, including vacation and sick time
Paid holidays
Tuition reimbursement program
Employee Assistance Program (EAP)
Wellness program
Training and career progression