Senior Manager, ERP & Financial Systems

Apogee Enterprises, Inc.•Minneapolis, MN
•$145,000 - $190,000•Hybrid

About The Position

The Senior Manager, ERP & Financial Systems leads the strategy, delivery, governance, and support of the enterprise ERP and financial application portfolio. The role focuses primarily on Microsoft Dynamics 365 as the organization advances its multi-year implementation and expansion, while overseeing existing SAP and Epicor platforms. The position establishes the long-term ERP operating model, including the people, partnerships, processes, and technical capabilities needed to support the portfolio. This includes developing resource strategies across internal teams, implementation partners, contractors, and managed service providers as Dynamics 365 expands and legacy platforms transition to managed services or retirement. The successful candidate balances major ERP implementations with ongoing operations, building sustainable enterprise capabilities beyond individual projects. They partner with Finance, business leadership, IT teams, and external partners to ensure ERP solutions are scalable, well-governed, and aligned with business priorities. The role is hybrid, with three days per week in the Bloomington, Minnesota office and two days per week remote, and requires 5–10% travel based on business needs.

Requirements

  • 10+ years of experience supporting or implementing enterprise ERP and financial systems, with increasing leadership responsibility.
  • 5+ years leading ERP/application teams, major ERP programs, or enterprise application portfolios.
  • Experience with large-scale, multi-year ERP implementations and transformation programs.
  • Proven ability to develop resource strategies and operating models involving internal teams, implementation partners, contractors, and managed service providers.
  • Experience transitioning enterprise applications to managed services and overseeing vendor relationships.
  • Experience with enterprise ERP platforms such as SAP, Epicor, Oracle, or similar.
  • Strong knowledge of ERP architecture, integrations, environments, SDLC, CI/CD, release management, security, and production support.
  • Understanding of core financial processes, including general ledger, accounts payable, accounts receivable, fixed assets, budgeting, reporting, and related controls.
  • Experience in SOX-controlled environments, including ITGC and change-management requirements.
  • Experience managing vendors, contracts, budgets, forecasts, and resource planning.
  • Strong leadership and communication skills, with the ability to collaborate with Finance executives, business leaders, technical teams, and external partners.

Nice To Haves

  • Significant experience with Microsoft Dynamics 365 Finance & Operations / Dynamics 365 Finance.

Responsibilities

  • Lead the enterprise ERP and financial systems portfolio, with Microsoft Dynamics 365 as the strategic platform and primary focus.
  • Provide technology leadership for the multi-year Dynamics 365 roadmap across Finance, operations, and future deployments.
  • Partner with business leaders to translate requirements and future-state processes into sustainable ERP solutions.
  • Develop lifecycle strategies for SAP and Epicor as the enterprise application landscape evolves.
  • Establish ownership, governance, standards, and decision-making processes across the ERP portfolio.
  • Develop a multi-year ERP resource strategy aligned with Dynamics 365 implementation, production support, and legacy application lifecycles.
  • Define the functional, technical, administrative, architecture, integration, security, and support capabilities needed to sustain the portfolio.
  • Determine and evolve the appropriate mix of internal employees, implementation partners, contractors, and managed service providers.
  • Address capability gaps through hiring, employee development, and external partnerships; maintain internal knowledge through succession planning, cross-training, and knowledge transfer.
  • Lead application design, implementation, deployment, and ongoing operations for Microsoft Dynamics 365.
  • Establish the Dynamics 365 operating model, including administration, functional and technical support, security, integrations, environments, and release management.
  • Establish standards for SDLC, CI/CD, testing, configuration, environment management, documentation, and production support.
  • Coordinate projects, releases, and business deployments on a common enterprise Dynamics 365 platform and manage the transition from implementation to ongoing application ownership and support.
  • Oversee SAP and Epicor during the ERP transformation and lead the transition of legacy application support to managed service providers.
  • Manage managed-service levels, performance, costs, escalations, knowledge transfer, and continuous improvement while maintaining internal business and technical knowledge.
  • Develop lifecycle and retirement strategies as legacy capabilities transition to strategic platforms.
  • Establish ERP governance and technology standards with Enterprise Architecture, Security, Infrastructure, and Data & Analytics.
  • Partner with Security, Compliance, and Internal Audit to meet SOX, ITGC, security, segregation-of-duties, and change-management requirements.
  • Ensure appropriate controls across development, configuration, testing, deployment, security, and production support.
  • Establish consistent processes for application changes, enhancements, incidents, problems, and releases.
  • Partner with Data & Analytics and Integration teams on sustainable approaches for ERP integrations, master data, reporting, and analytics.
  • Ensure solutions align with enterprise architecture, cloud, integration, data, identity, monitoring, and security standards, and coordinate IT dependencies across ERP platforms.
  • Oversee ERP application performance, including availability, incidents, enhancements, and continuous improvement.
  • Manage implementation and support partners, including service levels, quality, capacity, costs, and contractual commitments.
  • Develop and manage ERP budgets, forecasts, licensing, consulting expenses, and resource requirements.
  • Establish performance metrics and service expectations for internal teams and external partners.
  • Build strong relationships with Finance and business leaders as a trusted ERP technology partner.
  • Lead, develop, and mentor ERP and financial systems team members; establish responsibilities, development plans, and performance expectations.
  • Build capabilities for the future-state ERP environment and foster accountability, collaboration, continuous improvement, and strong business partnerships.

Benefits

  • Competitive benefits package for employees and their dependents, including medical, dental, vision, life, and disability coverage.
  • Incentive plans.
  • 401(k) with employer contribution and match.
  • Employee Stock Purchase Plan with employer match.
  • Paid time off (vacation and sick time).
  • Paid holidays.
  • Tuition reimbursement program.
  • Employee Assistance Program (EAP).
  • Wellness program.
  • Training and career progression.
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