Senior Manager, Technology Development

Medical Council Of Canada•Ottawa, ON

6d•Hybrid

About The Position

The Medical Council of Canada (MCC) is seeking a Senior Manager, Enterprise Technology to play a key role in shaping the future of its technology landscape. This hybrid role, based in Ottawa, Ontario, involves providing strategic leadership to support the evolution, sustainability, and performance of MCC’s IT infrastructure and services. The successful candidate will lead and grow a team of development professionals, guiding the design and delivery of scalable, reliable IT solutions. Responsibilities include overseeing system lifecycle management and collaborating with stakeholders to develop practical, forward-thinking solutions that align with business priorities and the organization's long-term strategy. The MCC is recognized as a National Capital Region Top Employer and fosters a collaborative, inclusive work environment that promotes professional development and work-life balance.

Requirements

Minimum 8+ years of progressive experience in information technology roles.
Minimum 5 years in people management or similar leadership role preferably overseeing other technical resources.
Extensive experience with software development and design and software systems architecture.
Demonstrated capabilities in IT workforce development, mentoring, IT career planning, and continuous skills development.
Demonstrated experience working with senior IT and business leaders.
Experience in migrating in-house developed software applications with cloud COTS (Commercial off-the-shelf) systems.
Proven track record of driving digital transformation initiatives in a complex organizational environment.
Experience with standard integration technologies (e.g. SOAP, REST, GraphQL, JSON, SAML, AMQP, MQTT) etc.
Skilled in root-cause analysis for integration and system failures and performance bottlenecks.
Experience implementing observability with Azure Monitor, Application Insights, and Log Analytics or similar technologies.
Extensive experience designing and overseeing test strategies, test environments, and test execution for complex systems.
Ability to communicate trade-offs between different design options to technical and non-technical parties.
Ability to create clear architecture diagrams, sequence diagrams, and integration specifications.
Understanding and experience with relevant ITIL and ISO standards and best practices.
Understanding of GDPR, PIPEDA, and SOC 2 standards as well as best practices for data management and data governance.
Ability to mentor and support the professional growth of team members.
Strong verbal and written communication skills with the ability to communicate effectively with multiple parties within the organization.
Ability to plan, organize and co-ordinate work assignments.
Ability to track progress and assignments from a team and course correct as needed.
Ability to direct and manage contractors, employees, and vendors.
Degree in computer science or computer engineering from an accredited college or university, or equivalent.

Nice To Haves

Completed courses in people management, IT leadership or equivalent, systems development and systems architecture.
Oral and written skills in French.

Responsibilities

Provide technical oversight and team leadership for the design, development, maintenance, and enhancement of the core IT systems supporting MCC operations.
Ensure IT solutions are designed and enhanced to meet business and client needs, leveraging vendor-provided platforms and internally developed capabilities.
Oversee the lifecycle evolution of IT systems, ensuring alignment with business strategy, operational priorities, and industry best practices.
Lead, mentor and provide oversight for Business Technology teams.
Set development goals in collaboration with the Director, BT, and provide ongoing feedback and manage annual performance reviews.
Plan and manage team capacity to ensure resources are aligned with demand, adjusting delivery approaches and resourcing strategies as required.
Support the development and effectiveness of technical roles by providing mentorship, guidance, and leadership across architecture, delivery, and quality practices.
Lead the establishment and continuous improvement of technology and delivery standards, frameworks, and best practices to support consistent, high-quality outcomes.
Act as the steward for MCC’s Enterprise Architecture, establishing direction, standards and principles for the IT systems.
Work cross departmentally with internal teams, partners, vendors, and others to ensure the resulting IT Ecosystem meets operational expectations and internal standards.
Provide architectural and technical leadership across IT initiatives to ensure solutions align with enterprise standards and desired business outcomes.