Senior Technology Manager

Bank of America•Charlotte, NC

19h•Hybrid

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders. We are seeking a Software Engineering Manager / Senior Technical Architect to join the GRR Technology team. This role provides senior leadership across US Software Engineering and Global Architecture, with clear accountability for the design, delivery, and ongoing evolution of large‑scale regulatory reporting platforms. This position is suited to an experienced engineering leader who will build, lead, and develop high‑performing teams, fostering strong technical capability and a culture of accountability, engineering excellence, and continuous improvement. The role owns the end‑to‑end delivery of complex US regulatory solutions, spanning architecture and design through development, testing, and deployment. The role provides hands‑on engineering across the US Technology stack, setting technical direction and promoting high‑quality design and delivery standards. The successful candidate will advocate and advance modern Agile delivery practices, influencing both strategy and execution across the teams. In addition, this role plays a key part in people leadership and talent development, including coaching and mentoring, providing constructive feedback, supporting career progression, identifying emerging talent, and fostering future technical leaders, while effectively managing a broad range of stakeholders. The position will also help define and execute the GRR Technology’s architectural strategy, ensuring alignment with business objectives, regulatory obligations, and enterprise-wide standards, while balancing delivery velocity with governance, risk, and control requirements.

Requirements

10+ years of experience in software engineering with deep expertise across software design, test engineering, DevOps, and application and data architecture
Proven ability to troubleshoot, diagnose, and resolve complex, enterprise‑scale technical issues
Strong experience and understanding of the regulatory technology landscape, ideally within financial services or similarly regulated environments
Demonstrated experience integrating with and managing third‑party and vendor platforms, including vendor‑driven upgrades and dependency management
Strong technical leadership skills, with the ability to guide and coach engineering teams in the implementation of complex technical designs and architectural patterns
Ability to engage, challenge, and influence senior business and technology stakeholders, building trusted relationships and driving alignment
Excellent understanding of software development lifecycle (SDLC), Agile and DevOps methodologies, and tooling such as JIRA
Experience working within a large, complex, matrixed organization, preferably within financial services or a global enterprise environment
Strong written and verbal communication skills, with demonstrated ability to manage difficult conversations and resolve conflict effectively
Significant experience operating in matrix management structures, managing multiple reporting lines and geographically distributed teams
Demonstrated people leadership and team management experience, including performance management, coaching, mentoring, and developing future leaders
Deep understanding of functional and technical architecture, including the ability to create, communicate, and socialize architecture blueprints and roadmaps aligned to global strategy and local regulatory requirements
Technical Strategy Development
Architecture
Application Development
Solution Design
Risk Management
Analytical Thinking
Solution Delivery Process
Agile Practices
Data Management
DevOps Practices
Automation
Collaboration
Stakeholder Management
Influence
Result Orientation
Bachelor’s degree or equivalent experience

Responsibilities

Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
Contributes to the technology strategy for their technical domain
Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
Ensures that execution is aligned with product strategy by working with product management and other stakeholders
Lead and grow high‑performing engineering teams, building strong technical capability and a culture of accountability, engineering excellence, and continuous improvement.
Own the end‑to‑end delivery of complex US regulatory solutions, from architecture and design through development, testing, and deployment.
Define and execute the Global Architectural Strategy for GRR Tech, ensuring alignment with business objectives, regulatory obligations, and enterprise standards.
Drive large‑scale architecture initiatives focused on resiliency, scalability, reliability, performance, and business continuity (BCP/DR).
Partner closely with business, operations, risk, compliance, and upstream/downstream technology teams locally and globally to represent and deliver the needs of GRR initiatives.