Senior Manager, Technology Strategy - Operational Technology
About The Position
The Senior Manager, Product Management – Operational Technology owns the end‑to‑end product lifecycle, technology strategy, and operational health for enterprise Operational Technology platforms that support campus operations, building systems, and digital workplace infrastructure. This role blends product leadership, technology strategy, and product support governance to ensure platforms are not only strategically aligned and scalable, but also reliable, supportable, and fit for real‑world operational environments. Operating at the intersection of physical infrastructure, software platforms, data, and operations, this leader translates long‑term strategy and production signals into clear roadmaps, investment decisions, and measurable outcomes. The Corporate Real Estate Product & Technology team uses data, platforms, and modern technology to power smarter decisions across Walmart’s global real estate portfolio and workplace experience. We build and manage enterprise products that connect physical building systems with digital platforms—transforming operational data into actionable insights that improve efficiency, reliability, sustainability, and Associate experience. Our team partners closely with Campus Operations, Engineering, Business Leaders, and Technology organizations to deliver scalable solutions. We value strong product thinking, deep collaboration, and disciplined execution, working across business and technical partners to modernize how Walmart Corporate Real Estate operates its buildings at scale and enable the workplaces of the future.
Requirements
- Proven experience leading enterprise‑scale products or platforms, ideally within Operational Technology, smart buildings, infrastructure platforms, or complex hybrid environments.
- Strong grounding in product management fundamentals, including roadmap ownership, prioritization, stakeholder alignment, and value measurement.
- Demonstrated ability to operate at a technology strategy level, influencing long‑term direction, investment decisions, and architectural outcomes.
- Experience defining or governing product support and operational models for production systems where reliability and uptime are critical.
- Ability to translate operational signals and incidents into strategic improvements rather than reactive fixes.
- Comfort navigating ambiguity, balancing competing priorities, and making informed tradeoffs.
- Strong executive communication skills with the ability to influence without direct authority.
- Bachelor’s degree in computer science, information technology, engineering, business, finance, strategy, or related area and 8 years’ experience in retail, eCommerce, strategy, operations, technology, management consulting, or related area OR 10 years’ experience in retail, eCommerce, strategy, operations, technology, management consulting or related area.
Nice To Haves
- Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
- Supervisory experience
- Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and joining us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Own product and technology strategy for a portfolio of enterprise Operational Technology platforms (e.g., BMS/BAS, Digital Twin, energy systems, lighting, dynamic glass).
- Define and maintain multi-year roadmaps aligned to business priorities, financial plans (AOP/LRP), and enterprise architecture; incorporate industry trends, emerging tech, and regulatory considerations.
- Lead planning and investment decisions, including modernization, build-vs-buy, and ecosystem partnerships, to ensure sustainable, future-ready solutions.
- Translate business and operational needs into clear product visions, success metrics, and prioritized initiatives; influence senior stakeholders by communicating trade-offs, risks, and recommendations.
- Partner with Engineering, Campus Operations, Construction, Finance, Infosec, and vendors to deliver secure, scalable solutions; oversee execution balancing near-term delivery with long-term platform health.
- Own the support strategy and operating model (SLAs, escalation, incident management), and ensure operational readiness for releases (documentation, training, runbooks, change management).
- Drive data-informed decisions using KPIs and platform health trends (adoption, reliability, cost, impact) and use operational feedback to prioritize improvements and technical debt reduction.
Benefits
- competitive pay
- performance-based bonus awards
- medical coverage
- vision coverage
- dental coverage
- 401(k)
- stock purchase
- company-paid life insurance
- PTO (including sick leave)
- parental leave
- family care leave
- bereavement
- jury duty
- voting
- short-term disability
- long-term disability
- company discounts
- Military Leave Pay
- adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, including high school completion to bachelor's degrees, English Language Learning and short-form certificates, with tuition, books, and fees completely paid for by Walmart)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
1-10 employees
