Senior Manager, Engineering

Dollar Shave Club • Durham, NC

13h • $190,000 - $205,000 • Onsite

About The Position

As the Senior Manager, Engineering you will be a pivotal leader responsible for the architectural evolution of our platforms and the modernization of our development practices. You will drive AI-augmented engineering workflows, leveraging generative AI and automation to enhance developer productivity and accelerate the SDLC. Beyond setting the technical vision, you will serve as a champion for engineering excellence, ensuring our systems remain scalable while integrating AI-driven insights into system monitoring and code quality. You will mentor technical leaders to leverage AI in solving complex architectural challenges, fostering a culture of high-velocity, tech-forward delivery.

Requirements

• B.S. in Computer Science or equivalent; MBA specializing in Technology preferred
• 6+ years of software development experience; at least 2 years managing a team of 7+ engineers and managers preferred
• Experience in eCommerce preferred
• Shopify platform and integration experience, experience building and scaling backend microservices, and modern API experience a must
• Ruby, Node, or Python experience with Rails or an equivalent framework
• Experience with internationalization and localization, relational database modeling, and streaming processing applications; ability to continuously deliver
• General domain knowledge of Finance and Accounting

Nice To Haves

• Preferred experience with cutting edge backend stacks, multiple microservice architectures and frameworks, building billing systems (specifically subscription billing) and shipping, fulfillment, and order management systems; experience with information management systems a plus
• Prior experience with high volume and traffic sites preferred

Responsibilities

• Work collaboratively with Tech Leadership, Tech PM, Enterprise Applications, the Data Team and Product Management to ideate, scope, plan, estimate, coordinate, derisk and deliver large company-roadmap-level solutions
• Champion "AI-First" engineering principles, mentoring the team on how to move from manual, boilerplate-heavy development to high-leverage, automated architectural design
• Establish and govern AI-assisted coding standards, ensuring the team leverages Copilots and automated refactoring tools effectively while maintaining strict security, IP compliance, and code quality benchmarks
• Evaluate and pilot emerging AI technologies within the e-commerce stack to improve search relevance, personalization engines, and automated customer experience workflows
• Identify process bottlenecks and opportunities for continuous improvement of our software delivery processes
• Coach squad tech leads under their purview on consistent software delivery processes
• Partner with Tech PM, Enterprise Applications, Data Services, Digital Product, Lifecycle Marketing, Growth, IT and Finance teams to come up with creative technology solutions to business problems; communicate technical topics effectively to business partners
• Improve visibility into backend engineering projects, architecture and development workflows for business partners
• Translate business needs and priorities for the engineers and ensure that they are aligned with the business; manage performance and uphold deadlines/goals for team members; mentor the team on both Technical and Management aspects
• Attract, hire & retain highly skilled engineers; assess skills & build career development plans for team members
• Raise the general leadership level of the team; set actionable goals for the team, keeping them aligned with our company goals; foster good working relationships both within the team and between backend engineers and their partners; define an optimal org structure within the backend org
• Keep up with the latest trends in Engineering technologies, especially as it relates to AI, e-commerce experience; nurture the platform architecture as we regularly add features to it
• Collaboratively build a Technology platform roadmap and drive the delivery and execution of it; drive continuous testing/integration/delivery best practices for tech platforms
• Foster healthy discussion on technology topics within the team and drive them towards making data-informed decisions; ensure that our production applications and build pipelines are performant, reliable, responsive, maintainable and of high quality with minimal tech debt
• While this position is not expected to be an individual contributor on a consistent basis, a person filling this role is expected to be hands-on enough to be able to jump in and help their team with technical issues or handle production spelunking as needed. To this end, picking a small project or two every now and then to keep in touch with our stack is expected

Benefits

• Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options
• Free life insurance, short term disability and long term disability
• 401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period
• Unlimited vacation and generous sick time
• Half day Fridays year-round (subject to business needs)
• 12 weeks of fully paid parental leave
• 4 weeks of fully paid disability leave
• Free Dollar Shave Club Products
• Monthly cell phone stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees