(USA) Senior Manager, Divisional Maintenance
About The Position
The Senior Manager, Divisional Maintenance leads maintenance operations across multiple facilities, ensuring regulatory compliance, safety, and reliability. The role drives process improvements, manages vendor relationships, and coordinates cross-functional collaboration to improve facility performance. It uses data analytics and strategic decision-making to support business objectives through budgeting, contract management, and crisis response. The Senior Manager acts as a trusted advisor and fosters communication and partnerships to deliver sustainable maintenance solutions that support long-term organizational goals. The role is part of the Reliable Operations team, which provides technical expertise and leadership in maintenance governance across the fulfillment network. The team works with site operations, maintenance teams, OEMs, and service partners to improve equipment availability, reduce unplanned downtime, identify reliability risks, standardize practices, resolve critical equipment issues, and implement network-wide strategies. Its work supports the safety, reliability, and efficiency of material handling systems and consistent operational performance.
Requirements
- Proven expertise in operational excellence and the ability to evaluate and improve organizational functions and processes.
- Strong vendor and supplier relationship management skills, including contract administration and performance monitoring.
- Business acumen, including experience in budgeting, cost-benefit analysis, and strategic decision-making.
- Technical proficiency in maintenance coordination, troubleshooting, and facility management.
- Ability to use data analytics and insights to influence business strategies and operational improvements.
- Effective communication and collaboration skills to build partnerships and facilitate cross-functional workflows.
- Experience leading change management initiatives and driving continuous business process improvements.
- Bachelor’s degree in Business Administration, Engineering, or a related field and 4 years of experience in maintenance, operations, or a related field; or 6 years of experience in maintenance, operations, or a related field.
Nice To Haves
- Experience in heavy equipment or a related area.
- Experience leading cross-functional task forces or projects.
- Supervisory experience.
- Lean Six Sigma certification.
Responsibilities
- Lead and oversee maintenance operations across multiple facilities, ensuring safety, reliability, and regulatory compliance.
- Manage vendor relationships, including vendor selection, performance monitoring, and contract administration, to optimize service quality and cost efficiency.
- Develop and implement business process improvements to enhance operational excellence and maintenance effectiveness.
- Use data analytics to monitor key performance indicators, inform strategic decisions, and report on maintenance outcomes.
- Coordinate cross-functional communication to facilitate workflows and resolve operational obstacles.
- Prepare and manage budgets in alignment with organizational goals and cost controls.
- Guide teams through change initiatives and crisis management to maintain facility integrity and performance.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase plan, and company-paid life insurance.
- Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Live Better U: Walmart-paid education benefits for eligible full-time and part-time associates, including tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
