Senior Manager, Digital Experience & Product
About The Position
The Senior Manager, Digital Experience & Product is responsible for shaping and optimizing UL Solutions’ end-to-end web experience and digital product practice for our primary digital properties. This role acts as the orchestrating spine that connects product, design, content, and discoverability into a single web value stream, turning digital experience into a measurable contributor to revenue. The position leads a multidisciplinary team of UX professionals, digital product managers, and web operations specialists to deliver customer-centric experiences that drive engagement, conversion, customer satisfaction, and business growth. The role serves as the strategic owner of the digital experience roadmap, partnering closely with marketing, content, analytics, technology, and business stakeholders to identify opportunities, prioritize investments, and deliver measurable outcomes. The position combines product management, user experience, experimentation, and digital optimization disciplines to ensure digital experiences evolve in line with customer needs and emerging technologies.
Requirements
- Experience in product management.
- Experience in user experience.
- Experience in experimentation.
- Experience in digital optimization.
Responsibilities
- Shaping and optimizing UL Solutions’ end-to-end web experience and digital product practice for our primary digital properties.
- Connecting product, design, content, and discoverability into a single web value stream.
- Turning digital experience into a measurable contributor to revenue.
- Leading a multidisciplinary team of UX professionals, digital product managers, and web operations specialists.
- Delivering customer-centric experiences that drive engagement, conversion, customer satisfaction, and business growth.
- Serving as the strategic owner of the digital experience roadmap.
- Partnering closely with marketing, content, analytics, technology, and business stakeholders to identify opportunities, prioritize investments, and deliver measurable outcomes.
- Ensuring digital experiences evolve in line with customer needs and emerging technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
