Senior Digital Product Manager

CintasMason, OH

About The Position

Cintas is seeking a strategic and customer-focused Senior Digital Product Manager to drive the vision and execution of a suite of digital products. This role will oversee multiple products that enhance and complement our in-person, on-site business services. You will be responsible for delivering exceptional online customer experiences that seamlessly connect with and enrich the offline, in-person interactions. This is a high-impact role including building and managing a team of Product Managers who will oversee individual products.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 7+ years of experience in digital product management, with a proven track record of managing multiple products or product portfolios.

Responsibilities

  • Oversee the end-to-end product lifecycle, from discovery and ideation to launch and optimization, for multiple products.
  • Facilitate market research, analyze customer feedback, and leverage data to inform product decisions and prioritize features.
  • Measure and report on product performance, using insights to continuously improve customer experiences and business outcomes.
  • Partner with stakeholders to develop and maintain a deep understanding of both the digital and on-site customer journeys.
  • Develop and mentor a team of Product Managers, guiding their career growth and ensuring successful management of individual products as the team scales.

Benefits

  • Comprehensive and competitive medical, dental and vision benefits, with premiums below the national average.
  • Flexibility with four different medical plan options; one plan is offered at zero cost.
  • Competitive Pay
  • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
  • Disability, Life and AD&D Insurance, 100% Company Paid
  • Paid Time Off and Holidays
  • Skills Development, Training and Career Advancement Opportunities
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