Senior Manager, Customer Business

TreeHouse Foods • TX Works from Home, TX

11d • Remote

About The Position

TreeHouse Foods is seeking a Senior Manager, Customer Business based remotely in Texas. This role is responsible for leading the end-to-end commercial relationship with assigned customers, with full accountability for customer performance, including revenue growth, margin expansion, forecast accuracy, and execution of strategic plans. Serving as the primary liaison between TreeHouse Foods and key customer stakeholders, this position will ensure customer satisfaction, deliver on customer scorecard metrics, and drive growth opportunities through data-driven insights and collaborative business planning.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related field required
• Minimum 5 years of progressive experience in customer management, sales, or related commercial functions.
• Experience in the retail grocery channel, including Topco, is required.
• Proven track record of managing complex customer relationships and driving performance against sales and margin goals.
• Strong business and financial acumen, with deep understanding of P&L, pricing strategy, and trade fund management.
• Exceptional communication, negotiation, and presentation skills with the ability to influence across all levels.
• Proficient in Salesforce, Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams), SAP, Circana Unify+, and other business intelligence tools.
• Highly organized with the ability to manage multiple priorities, make data-driven decisions, and lead cross-functional collaboration.

Nice To Haves

• MBA or advanced degree preferred.

Responsibilities

• Serve as the senior point of contact for assigned customers, developing and maintaining strong, strategic relationships.
• Lead the development and execution of customer-specific strategies that support annual operating plan (AOP) goals for revenue, margin, and share growth.
• Manage customer communications, align expectations, and proactively address business needs in partnership with internal teams.
• Resolve escalated customer issues by working cross-functionally with Customer Service, Supply Chain, and Operations teams.
• Represent the voice of the customer internally, providing actionable insights and leading business unit engagement to drive long-term growth opportunities.
• Ensure forecast accuracy and demand alignment through regular updates in Blue Yonder and other planning tools; develop and manage customer AOPs with Commercial Finance.
• Collaborate with cross-functional teams to optimize product availability and minimize allocation risk.
• Leverage internal and external data tools (Salesforce, Circana Unify+, SAP, BI platforms) to analyze performance, identify whitespace opportunities, and address SKU gaps.
• Lead and/or support strategic projects as needed, contributing to broader commercial team objectives

Benefits

• Competitive compensation and benefits program with no waiting period
• 401(k) program with 5% employer match and 100% vesting as soon as you enroll.
• Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
• Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
• An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals.
• Opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
• Access to our wellness and employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior