Senior Manager, HR Business Partner- Customer Channels
About The Position
The Channels HR Business Partner team is looking for a Senior Manager, HRBP to work with internal clients to deliver on people initiatives and talent strategy. The ideal candidate will exhibit strong relationship building, influencing, communication, and problem solving skills; who thrives in a fast paced, collaborative, and values-oriented team. We are looking for someone who has proven ability to: Provide strategic HR business partnership to one or more business groups Oversee and deliver HR solutions to the business, including: people strategy, performance and talent management, culture and belonging, engagement and retention, organizational efficiency, workforce planning, and succession management Partner with the HR leadership team on planning and delivering HR solutions to the business Operate as a trusted advisor to our HR Centres of Excellence serving as the expert on people and organizational issues Navigate a fast-paced environment with significant change; leveraging effective HR processes to enable the organization to innovate and grow
Requirements
- High School Diploma, GED, or equivalent certification
- At least 5 years of client facing experience OR at least 5 years of consulting experience OR a combination
Nice To Haves
- Bachelor’s Degree or military experience
- MBA or Master’s degree
- Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification
- 7+ years of client facing experience or 7+ years of consulting experience or a combination
- 6+ years of experience in in Human Resources or Human Capital Consulting
Responsibilities
- Embedded within the senior leadership team of one or more lines of business, HRBPs are accountable for leading and delivering strategic talent initiatives, including: Strategic workforce planning, including succession planning
- Proactive recruitment and retention strategies
- Organizational design and development
- Employment risk management, including employee relations strategies
- Data and trend analysis to incorporate within strategic decisions and talent plans
- Foundational Diversity, Inclusion and Belonging (DIB) practices
- Partner with Employee Relations, DIB, Learning & Development, Talent Acquisition, HR Operations, Compensation, People Analytics and Enterprise HR to develop solutions which attract, retain, and motivate world class talent
- Provide coaching to our leaders and advice on key areas such as leadership, teamwork, organizational design, strategy, etc.
- Create and support business outcomes with HR programs, initiatives and strategies leading to a market competitive advantage
- Develop data-driven, innovative and creative solutions with a willingness to push and challenge for transformative work
- Lead Card Channels-wide HR project work, partnering with peers within Channels and across the Card organization
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
