Senior Manager, Cross Cultural Innovation & Engagement (CCIE)
About The Position
The National Alliance on Mental Illness (NAMI) is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. NAMI is an alliance of hundreds of local affiliates, state organizations and a national office that work in communities across the United States to raise awareness and provide support and education. NAMI advocates for all who are affected by mental illness, promoting dignity and inclusion. The Senior Manager, CCIE plays a central role in organizing, designing, and leading initiatives that destigmatize mental health and increase help-seeking behaviors in marginalized communities. This role oversees key programs including NAMI Sharing Hope series, NAMI FaithNet, and HBCU/College Engagement. The position works closely with NAMI state organizations, affiliates, and key community partners to create culturally responsive, high-impact strategies that make mental health care accessible to all. This full-time position is remote.
Requirements
- A deep understanding of diversity, equity, and inclusion principles, including awareness of systemic biases and discrimination.
- Previous work experience focused on engagement and/or collaboration with minoritized communities.
- Bachelor's degree in a related field required and 5 - 7 years directly related experience.
- Ability to interface with and manage communications between internal and external stakeholders with a high level of accuracy and professionalism.
- Excellent written and verbal communication and organizational skills.
- Experience working collaboratively within a team environment and across functions/departments to plan and implement programs and initiatives.
- Experience responding to and prioritizing competing demands.
- Ability to respond quickly and effectively to challenges, using problem-solving and fact-finding skills.
- Sound data analysis and research skills.
- Ability to research and analyze issue-specific data, historical records, and publicly available information.
- Ability to work in a fast-paced work environment and meet tight deadlines.
- Ability to work independently with minimal supervision.
- Must pass background check.
Nice To Haves
- Advance degree preferred.
- Experience in program design or curriculum development preferred.
- Proficiency with Microsoft Office suite, experience with Asana and Sharepoint, preferred but not required.
- Ability to travel up to 15% as needed.
Responsibilities
- Designing, managing and supporting CCIE initiatives
- Developing strategies to expand the initiatives across industries to ensure culturally responsive programming across NAMI affiliates and with community partners.
- Partnering with internal depts and the NAMI alliance to amplify CCIE messaging and ensure broad awareness of their impact.
- Working with NAMI State Organizations, Affiliates, and community-based partners to raise awareness, develop learning opportunities and disseminate culturally grounded resources.
- Tracking project/grant activity across all initiatives and providing regular reporting on grant activities and deliverables.
- Collaborating with NAMI departments to integrate CCIE initiatives into NAMI platforms, including standardized data collection processes, maintaining accurate and up to date databases, standardized program evaluation processes.
- Assisting with resource development and updating current collateral
- Leading monthly orientations and training as needed.
- Additional tasks and duties as assigned.
Benefits
- Generous and comprehensive Health, Dental, and Vision Plans
- Paid Time Off: Vacation, Personal, and Sick Leave
- Paid Parental Leave
- 403(b) retirement plan
- Flexible Spending Accounts for health care, dependent care and commuter expenses
- Life Insurance and Disability coverage paid by NAMI
- Flexible Work and Telework programs
- Professional Development Reimbursement program
- A variety of wellness offerings to support team members
- Employee Referral Program
- The Employee Assistance Program (EAP) which provides support for personal and family problems common in contemporary life
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What This Job Offers
Job Type
Full-time
Career Level
Senior
