Senior Manager, Contract Management and Execution

L.A. Care Health Plan•Los Angeles, CA

3d•$135,136 - $216,218•Onsite

About The Position

The Senior Manager, Contract Management and Execution manages a team of Contract staff, driving performance to ensure that the team can lead high-level decisions which impact the success of the organization’s contracting strategy and ensuring operational excellence throughout the contract lifecycle. This role manages the end-to-end contracting process, including opportunity identification, agreement drafting, financial review, execution, renewal, and amendment oversight while maintaining rigorous oversight to prevent delays and uphold standards of accuracy, compliance, and financial integrity. Collaborate closely with senior management to establish goals that align with the company’s mission and vision. Manages the development, implementation, administration, and maintenance of the department's programs, and policies. The Senior Manager directly handles complex, high-value negotiations, provides strategic direction and issue resolution, and translates senior leadership’s vision into actionable plans. By collaborating with cross functional teams and proactively identifying risks and opportunities, this leader ensures contracts align with enterprise goals. Develops staff, assigns workloads, monitors performance, and serves as the first escalation point for disputes, consistently representing the organization with professionalism in all external interactions.

Requirements

Bachelor's Degree in Business Administration or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.
At least 7 years of experience managing provider contracts in healthcare or managed care, including end-to-end contract lifecycle oversight and direct negotiation of complex, high-value agreements.
At least 5 years of experience leading staff, supervising staff or people management experience.
Experience translating executive vision into actionable plans and proactively identifying risks and opportunities.
Experience leading teams, projects, initiatives, or cross-functional groups.
Deep expertise in managing the full provider contract lifecycle. Ability to identify opportunities.
Ability to draft agreements,
Strong financial and reimbursement acumen, with ability to review, execution, renewal, and amendment in contract oversight. Must have a deep understanding of financial principles. Ability and excellent knowledge in developing and managing budgets, forecasting future financial outcomes, and making informed decisions about resource allocation.
Strong negotiation leadership skills with proven ability to handle high-complexity, high-value, and strategically sensitive provider negotiations.
Ability to serve as a critical escalation point and providing direction, strategy refinement, and issue resolution. Skilled in mediating disputes and resolving conflicts in a fair and constructive manner.
Strong operational oversight skills, with the ability to ensure timely contract progress and adherence to standards of accuracy, compliance, and financial integrity.
Ability to translate senior leadership’s contracting vision into actionable plans, shape priorities, and align rates with enterprise goals is crucial.
Effective collaboration skills with ability to effectively work with cross functional teams.
Ability to exude a high level of professionalism and integrity in all external-facing interactions.
Excellent ability to set clear goals, develop strategic plans to achieve those goals, ensure compliance, financial integrity and inspire others to work towards a shared vision.
Strong people management skills, including performance coaching, workload assignment, and dispute resolution, are critical for this role.
Strong interpersonal skills for building relationships, fostering teamwork, and creating a positive work environment. Ability to guide and support team members.
Travel to offsite locations for work required.

Nice To Haves

Master's Degree
Advanced analytical acumen with the ability to identify risks and opportunities within contracting portfolios. and ability to support organizational agility in dynamic markets.
Skills in process improvement and implementing best practices for operational excellence are highly valued.
Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese

Responsibilities

Drives the organization’s provider contracting strategy and ensuring operational excellence across the entire contract lifecycle. Responsible for managing the end-to-end contracting process from identifying opportunities and drafting agreements, through rigorous financial and reimbursement review, to execution, renewal, and amendment oversight.
Maintains continuous oversight and validation of contract progress. Ensures that all activities advance without unnecessary delay, upholds the highest standards of accuracy, compliance, and financial integrity. Involved in high-complexity, high-value, and strategically sensitive provider negotiations, serves as a critical escalation point for matters requiring advanced judgment. Provides negotiation direction, refines strategies, and supports issue resolution. Empowers team to achieve optimal outcomes.
Translates senior leadership’s contracting vision into actionable execution plans, shape priorities for assigned provider types, support renewal strategies, and position rates to align with enterprise goals. Proactively identify risks and opportunities within the contracting portfolio. Elevates strategic considerations to executive stakeholders, and ensures the organization remains agile as well as responsive in a dynamic market.
Collaborates with cross functional partners to evaluate complex reimbursement arrangements, non-standard methodologies, and safeguard financial parameters and organizational interests.
Manages and develop a high-performing team, assigns workloads based on complexity, provider type, and strategic importance. Provides day-to-day direction, prioritization, and oversight, reviews and approves negotiation strategies and contract terms, and monitors team performance through regular coaching and feedback. Serving as the first level of escalation for contracting disputes or provider issues. Fosters professionalism and consistency in all interactions.
Manages staff and day-to-day activities in the department. Responsible for scheduling, training, performance, corrective actions, mentoring, and developing of the team(s). Fosters and promotes a culture of transparency, continuous improvement, accountability, and shared ownership of enterprise goals.
Implements and provides guidance to the departmental and organizational processes and policies. Works with senior leadership to define, prioritize, and develop projects and programs. Manages complex projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval.
Responsible for Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Participates in the department budgeting process. Responsible for overseeing and managing the budgets of their respective departments.
Plans and implements systems and procedures to maximize operating efficiency and achieve strategic priorities.
Performs other duties as assigned.