Manager, Contract Management

Johnson & Johnson Innovative Medicine • Warsaw, IN

1d • $102,000 - $177,100

About The Position

The Manager, Contract Management, US Orthopedics, is part of the Offer Development Organization and serves as the primary point of contact for Account Management and Field Sales on contract development, negotiations, amendments, and issue resolution. The role reports to the Director, Offer Development, DePuy Synthes, and supports an assigned geography and customers including IDNs, group purchasing organizations, collaboratives, government entities, ASCs, and standalone hospitals.

The manager drafts, reviews, and negotiates commercial contract terms; prioritizes contract requests in partnership with Account Management and Field Sales; resolves complex customer and internal issues; and balances assignments across supporting contract management analysts. The role also collaborates with internal partners, mentors and trains business partners, supports contracting tools and process updates, and works with contract strategy on new offerings, product launches, acquisition integration, and process efficiencies. The position requires understanding DePuy Synthes products, offerings, strategies, and business objectives.

The preferred locations are Raynham, Massachusetts; Palm Beach Gardens, Florida; Warsaw, Indiana; or West Chester, Pennsylvania. Johnson & Johnson has announced plans to separate its Orthopaedics business into a standalone company operating as DePuy Synthes. The planned separation is anticipated to conclude within 18 to 24 months, subject to applicable requirements and approvals. If the transaction concludes, the employee is anticipated to become an employee of DePuy Synthes, with employment governed by its processes, programs, policies, and benefit plans.

Requirements

• Bachelor’s degree required.
• At least 5 years of business experience required, including experience in contracting, sales, finance, marketing, or a related business area.
• Strong ownership and drive to meet and exceed expectations.
• Strong organizational and time-management skills, including the ability to manage work in a sophisticated, deadline-driven environment.
• Solid understanding of the U.S. healthcare market, industry trends, customer dynamics, and legal and compliance requirements.
• Highly effective communication skills and the ability to explain complex subjects simply.
• Self-starter and strategic thinker able to implement strategies based on competitive dynamics, economic goals, and customer needs.
• Ability to build strong, trust-based relationships with Account Management and Sales.
• Ability to process multiple complex and often ambiguous inputs to develop and present a strong business case.
• Strong negotiation and influencing skills, with experience supporting customer negotiations and contract development.
• Ability to work across multiple lines of business.
• Ability to draft complex contract terms and conditions, review contracts for conformity to policies, identify and assess risks, and understand DePuy Synthes products, offering strategies, and business objectives.
• Proficiency in MS Word, including Track Changes and document compare.

Nice To Haves

• Concentration in Finance, Law, Business, or Marketing.
• MBA or master’s degree.
• Medical device or MedTech experience.
• Previous customer-facing contracting experience.

Responsibilities

• Manage contract requests within an assigned geography for customers including IDNs, group purchasing organizations, collaboratives, government entities, ASCs, and standalone hospitals.
• Draft, review, and negotiate terms and conditions in commercial contract documents.
• Triage requests and prioritize workload to deliver contracts in alignment with Account Management and Field Sales priorities, serving as a strategic partner to those teams.
• Resolve complex issues through negotiations with customers and internal stakeholders, including unique contract language requests, internal approvals, and dispute resolution.
• Ensure appropriate work assignment and workload balance across contract management analysts supporting the assigned geography.
• Identify emerging patterns, trends, and insights across offers while maintaining strong attention to detail.
• Facilitate effective communication and collaboration with internal partners.
• Mentor and train business partners to improve understanding of contractual requirements and the legal and compliance environment.
• Support projects to create and update contract templates, clause libraries, SOPs/WIs, and related contracting tools.
• Partner with contract strategy to execute new contract offerings, new product launches, and acquisition integration into contract strategies, and to drive process efficiencies.
• Understand DePuy Synthes products, offerings, strategies, and business objectives.

Benefits

• Vacation: 120 hours per calendar year.
• Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
• Holiday pay, including floating holidays: 13 days per calendar year.
• Work, Personal and Family Time: up to 40 hours per calendar year.
• Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
• Bereavement Leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
• Caregiver Leave: 80 hours in a 52-week rolling period.
• Volunteer Leave: 32 hours per calendar year.
• Military Spouse Time-Off: 80 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager