Contract Management Specialist
About The Position
Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations. Sungrow North America aims to provide sustainable and reliable energy solutions to meet the growing demand for clean power and is known for its commitment to innovation, high-quality standards, and exceptional customer service. We're looking for a Service Contract Management Specialist to join our team to contribute to our rapid expansion. As a direct report to the Manager of Service BD, this pivotal role stands as a cornerstone within our services team. The role encompasses spearheading contract development and management across the North America markets and serves as the primary interface with our clients.
Requirements
- Acutely detail-focused with a keen grasp of opportunity subtleties and interdependent services.
- Proficient in managing international clientele with varied expectations.
- Exceptional communication prowess, both in writing and speech.
- Devoted to the company's ethos, leadership principles, and an ethos of continuous growth.
- A proactive analyst with meticulous attention to detail.
- Resilient performance under pressure and within condensed timelines.
- Thrive in a brisk, dynamic, and diverse cultural setting.
- Solid comprehension of sales dynamics and project delivery methodologies.
- Exceptional organizational and troubleshooting abilities.
- Capable of handling multiple complex initiatives across various domains.
- Experienced with Microsoft Office Suite, especially Excel and PowerPoint, among other related applications.
- A minimum of 3 years in contract administration is essential.
Nice To Haves
- Prior involvement in the Service and renewable energy sectors is advantageous.
Responsibilities
- Formulate and apply contract management strategies and procedures that are in harmony with company ambitions.
- Establish and upkeep comprehensive databases for Service contract components.
- Collaborate with Service and Sales teams to distill best practices and advocate for procedural enhancements to boost efficiency.
- Analyze and address Service stipulations within Master Service Agreements and Individual Service Agreements alongside clients.
- Work alongside the Sales department to negotiate and finalize non-standard contract terms.
- Oversee the complete contract cycle: from drafting and evaluation to endorsement and finalization.
- Interface with Service and Maintenance teams to cater to specific Long-Term Service Agreement requirements for photovoltaic and battery storage setups.
- Verify that all service scopes in the Statement of Work and associated Exhibits are accurately reflected in the final pricing.
- Engage in the examination and negotiation of subcontractor agreements and oversee warranty document amendments.
- Validate approvals for custom service scopes or modifications to the standard offerings.
- Address contract-related disputes, claims, and terminations proactively.
- Maintain robust communication channels to preempt potential issues or emerging needs.
- Ensure meticulous contract documentation within the company's database.
Benefits
- An attractive suite of benefits and staff initiatives.
- Numerous personal development and company advancement prospects.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
