Senior Manager, Content & Communications

STERIS Corporation•Mentor, OH

3d•$105,000 - $125,000•Hybrid

About The Position

The Senior Manager, Content & Communications leads the strategy, development, governance, and execution of marketing communications and content initiatives that support global sales and marketing objectives across STERIS Life Sciences. This role serves as the owner of messaging strategy, content governance, and copywriting excellence, ensuring consistency, clarity, and alignment across all internal and external communications. The position is responsible for strengthening and standardizing written communications, messaging frameworks, editorial standards, and brand voice across the organization. The role establishes scalable content operations, editorial processes, and lifecycle management practices that improve efficiency, quality, compliance, and speed-to-market. Combining strategic leadership with hands-on execution, the Senior Manager oversees the creation of high-impact content, develops communication frameworks and messaging standards, and drives continuous improvement across content systems, workflows, and governance. The role leads a team of communications and technical writers and partners closely with Marketing, Product Management, Technical Services, Regulatory, and Sales to strengthen the STERIS brand, support commercial growth, and enhance the Customer experience.

Requirements

Bachelor's degree in Marketing, Communications, Journalism, Technical Writing, or a related field required
Minimum of 8–10 years of progressive experience in marketing communications, content development, copywriting, or technical writing
3 years people leadership experience required
Strong experience leading marketing communications projects in support of commercial strategy, including development of messaging frameworks and multi-channel content strategies
Demonstrated ability to translate complex technical or scientific concepts into clear, compelling, customer-facing content
Proven experience developing and managing technical literature and controlled documentation within structured or regulated environments
Experience managing content workflows, review processes, and editorial governance at scale

Nice To Haves

Advanced degree
Global marketing communications experience
Experience supporting commercial growth initiatives
Experience building content operations processes and lifecycle management systems
Agency-style or in-house marketing communications leadership experience

Responsibilities

Lead development of clear, compelling, and differentiated copy across all channels (digital, print, sales enablement, internal communications)
Develop and maintain messaging frameworks aligned to product positioning and business strategy
Serve as senior copywriter for high-visibility initiatives including product launches, campaigns, and executive communications
Translate complex technical concepts into customer-focused value messaging
Oversee development and lifecycle management of technical literature and documentation
Ensure accuracy, compliance, and clarity across technical and scientific content
Partner with Technical Services, Regulatory, and Product Management teams for alignment and approvals
Standardize templates, formats, and processes for scalable literature development
Establish and enforce editorial standards, brand tone, and voice across all communications
Ensure content compliance with corporate communication policies and regulatory requirements
Lead content review and approval workflows across functions
Maintain consistency across all external and internal messaging
Design and implement scalable content workflows, intake processes, and prioritization models
Improve speed-to-market while maintaining quality and compliance standards
Drive alignment across Marketing, Product, Technical, and Regulatory teams
Identify and implement opportunities for process improvements, standardization, and efficiency
Serve as final quality reviewer for critical communications and content deliverables
Establish quality assurance processes, organization and continuous improvement practices
Ensure clarity, accuracy, and consistency across all outputs
Monitor and drive improvements in overall content quality and effectiveness