Senior Manager, Communications - Hybid
About The Position
United Way Miami, Inc. is hiring a Senior Manager, Communications to support and enhance the organization’s internal and external communication initiatives. The role develops and manages communication materials, fosters collaboration across departments, and helps maintain a strong, cohesive organizational identity that reflects United Way Miami’s values and community impact. It supports clear, consistent, engaging messaging aligned with the organization’s mission, strategic goals, and priorities. The position works with internal departments and the Marketing & Communications and Digital Services Strategy teams to deliver communication initiatives that strengthen United Way Miami’s brand and visibility. The schedule is hybrid, with two days working from home and three days on-site.
Requirements
- Bachelor’s degree or equivalent experience in journalism, or equivalent experience.
- At least 4 years of experience writing for mission-based organizations, corporate or multi-product brands, and consumers.
- Excellent computer skills and proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Knowledge of modern web browsers.
- Ability to produce organized, analytical content for multiple communication channels.
- Knowledge of digital media, marketing, and advertising approaches.
- Ability to work under pressure while maintaining attention to detail.
- Ability to work with a wide variety of people, face-to-face and in writing, and comfortably collaborate in a highly matrixed organization.
- Strong written and oral communication, public relations, website (WordPress), and media skills.
- Experience drafting content for members of an executive team.
- Ability to create clear, engaging, compelling content tailored to diverse audiences.
- Confidence communicating in group settings and one-on-one interactions.
- Professionalism, diplomacy, strong interpersonal skills, and leadership skills.
Nice To Haves
- Experience working on digital media.
- Nonprofit experience.
Responsibilities
- Write, edit, and review content for newsletters, memos, scripts, reports, workshops, presentations, and other communication channels.
- Collaborate with internal departments to gather information and ensure clear, consistent, effective communication across the organization.
- Develop and deliver presentations and workshops for stakeholders, partners, and the community about United Way Miami’s mission, programs, and initiatives.
- Conduct research and interviews to support accurate, compelling communication materials.
- Participate in team planning sessions and contribute creative ideas to strengthen communication strategies and campaigns.
- Partner with the Marketing & Communications and Digital Services Strategy teams to execute initiatives that enhance United Way Miami’s brand and visibility.
- Support organization-wide communication strategies and activities that advance United Way Miami’s goals and priorities.
- Perform other related duties as assigned.
Benefits
- Three or more weeks of paid vacation; amounts may vary by role, schedule, and years of service.
- 12 paid holidays.
- 12 paid PTO days.
- Competitive health benefits package.
- Wellness program reimbursements up to $50 per month.
- Short-term disability coverage at no cost.
- Life insurance and AD&D coverage equal to two times annual salary at no cost.
- Employee Assistance Program.
- Retirement plan with up to 6% employer funding.
- Professional development opportunities.
- Discounted on-site early childhood care.
- Tuition assistance for an early education degree.
- Free monthly transit card.
- Formal and informal development programs, coaching, and on-the-job challenges.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
