Senior Manager, Communications

Zscaler•San Jose, CA

2d•$150,500 - $215,000

About The Position

Zscaler is seeking a Senior Manager, Communications to join its Corporate Communications team. This U.S.-based role may be hybrid or remote and reports to the Director of AI, Product Communications. The position sits at the intersection of rapid response, communications operations, and Partner communications. The successful candidate will shape Zscaler’s real-time narrative during breaking news, develop a scalable Partner communications program, and build analytical frameworks that connect communications outcomes to business impact and pipeline.

Requirements

Demonstrated curiosity about and active exploration of AI tools, with a history of integrating new technologies into daily workflows and problem-solving.
At least 8 years of experience in PR, communications, or communications operations, ideally in B2B technology or cybersecurity.
Proven track record of developing, securing approval for, and pitching reactive content within hours of breaking news.
Experience using measurement platforms and communications analytics tools to evaluate media effectiveness.
Experience building and scaling communications programs.
Strong analytical skills, including experience building business cases, tracking pipeline impact, and presenting quarterly business reviews to executive leadership.
High-integrity judgment and strong multi-format writing skills across statements, bylines, and internal communications in high-pressure situations.

Nice To Haves

Proven ability to use AI technologies and workflows to drive measurable operational efficiency.
Experience leading Partner communications between vendors.
Experience in fast-moving PR, communications, or newsroom environments.
Direct experience in cybersecurity or another fast-moving, threat-driven industry.
Familiarity with pipeline and revenue attribution models for marketing and Corporate Communications.
Prior experience building, scaling, or modernizing a communications measurement program from scratch.

Responsibilities

Monitor industry breaking news, emerging threats, and competitive developments, and rapidly develop and syndicate Zscaler’s perspective.
Build and maintain a rapid-response playbook, executive quote bank, and streamlined approval workflows with subject-matter experts, executives, and agency partners.
Pitch reactive commentary, bylines, statements, and social content to key press covering breaking industry events.
Build a Partner communications program in partnership with Partner Marketing to highlight partners and strategic partnerships, including partnerships with leading technology companies, and scale the program globally.
Track and analyze share of voice against competitors and industry benchmarks using communications analytics tools.
Own the cadence, content, and executive presentations for quarterly business reviews, connecting Corporate Communications program effectiveness to pipeline and revenue impact.