Senior Manager, Commercial Learning & Development
About The Position
The Senior Manager, Commercial Learning & Development partners with commercial leaders to design, develop, and deliver learning solutions that build organizational capabilities, enhance employee effectiveness, and drive business performance. The role supports the sales learning lifecycle and commercial capability development and effectiveness across a broad range of functions within the Pharmaceutical Commercial organization. The position offers the opportunity to influence capability development across a global healthcare organization, partner with senior leaders, and create learning experiences that help commercial teams build the skills and knowledge needed to achieve business objectives and deliver results. The role is eligible for a hybrid work schedule, with up to two days per week telecommuting from home and three days per week in the Bridgewater, New Jersey corporate office. Remote candidates may be considered if they can accommodate periodic onsite presence or travel based on business requirements. Approximately 20–35% travel is required. Applicants must be authorized to work for any U.S. employer; visa sponsorship is unavailable.
Requirements
- Bachelor's degree.
- At least 5 years of experience in Learning & Development, Commercial Training, Pharmaceutical Sales, Marketing, Market Access, Commercial Excellence, Sales Operations, or a related commercial function.
- Experience designing, developing, and facilitating learning programs.
- Strong communication, facilitation, presentation, project management, and stakeholder management skills.
- Ability to influence cross-functional stakeholders and drive results without direct authority.
- Ability to manage multiple priorities in a fast-paced environment.
- Approximately 20–35% travel, including travel to NSMs, POA meetings, launch meetings, leadership meetings, commercial training events, and other business meetings.
- Authorization to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa.
Nice To Haves
- Experience supporting commercial organizations in the pharmaceutical, biotechnology, medical device, healthcare, or related industries.
- Experience supporting sales training, commercial learning, onboarding, and capability development initiatives.
- Knowledge of instructional design, performance consulting, adult learning principles, learning technologies, and virtual facilitation platforms.
Responsibilities
- Design and implement learning solutions aligned with commercial business priorities.
- Create engaging learning solutions within a 70/20/10 learning strategy, using technology and digital platforms where appropriate.
- Develop resources and performance-support tools that strengthen capability development and performance.
- Facilitate advanced sales workshops, training programs, and capability-building initiatives for commercial teams.
- Deliver learning experiences at National Sales Meetings (NSMs), Plan of Action (POA) meetings, launch meetings, and other commercial events.
- Partner with leaders to build capabilities in sales effectiveness, customer engagement, coaching, account management, and business acumen.
- Use a performance consulting approach to identify capability needs, address performance gaps, and recommend learning solutions that support business objectives.
- Translate business priorities into impactful learning and development solutions.
- Build partnerships and influence stakeholders across commercial functions to advance capability development priorities.
- Evaluate learning effectiveness and business impact using feedback, performance metrics, and outcomes, and continuously improve programs.
Benefits
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Disability insurance.
- Life insurance.
- 401(k) plan and company match.
- Tuition reimbursement for select degrees.
- Company holidays.
- Well-being benefits.
- Sick time.
- Floating holidays.
- Paid vacation.
- Short-term and/or long-term incentives may be available to U.S.-based employees.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
