Senior Manager, Channel Management

Insmed Incorporated
Remote

About The Position

We’re looking for a Senior Manager, Channel Management on the Commercial Operations & Channel Management team to help us expand what’s possible for patients with serious diseases. Reporting to the Director, Distribution & Channel Management, the role will perform key operational functions that support the compliant and efficient movement of pharmaceutical products. This role will be responsible for interacting with the third-party logistics provider (3PL) and Specialty Distributor(s), ensuring Drug Supply Chain Security Act (DSCSA) compliance, and partnering with Quality Assurance for Change Controls, Change Actions, and related responsibilities.

Requirements

  • Bachelors degree in supply chain, business, economics, or a related field
  • 5+ years of experience in pharmaceutical operations, logistics, or distribution.
  • Proven experience managing 3PL relationships and driving performance.
  • Strong knowledge of DSCSA.
  • Working knowledge of pharmaceutical state licensing requirements and compliance protocols.
  • Exceptional organizational, communication, and problem-solving skills.
  • Demonstrated strong written and verbal communication skills.
  • Proven mindset of proactive continuous improvement.

Responsibilities

  • Serve as the primary contact for daily 3PL operations, including warehousing, fulfillment, and distribution of pharmaceutical products.
  • Monitor 3PL performance against Service Level Agreements (SLAs, e.g., order accuracy, shipping timelines, inventory accuracy).
  • Collaborate with internal teams (Quality Assurance, Regulatory Affairs, Supply Chain & Logistics) and 3PL to ensure product integrity, temperature control compliance, and adherence to Good Distribution Practices (GDP) and GXP requirements.
  • Manage purchase orders and reconcile invoices for compliance and payment.
  • Ensure compliance through the US commercial product distribution network from 3PL to downstream trading partners.
  • Perform role-specific Computer System Validation and Change Control.
  • Investigate and resolve DSCSA exceptions including regulatory requirements, non-binding recommendations, and industry-proposed best.
  • Work collaboratively with contracted consultants and service providers.
  • Perform Distribution & Channel Management Change Controls, Change Actions, and related responsibilities.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Mental health support
  • Annual wellbeing reimbursement
  • Access to our Employee Assistance Program (EAP)
  • Generous paid time off policies
  • Fertility and family-forming benefits
  • Caregiver support
  • Flexible work schedules with purposeful in-person collaboration
  • 401(k) plan with a competitive company match
  • Annual equity awards
  • Participation in our Employee Stock Purchase Plan (ESPP)
  • Company-paid life and disability insurance
  • Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities
  • Employee resource groups
  • Service and recognition programs
  • Meaningful opportunities to connect, volunteer, and give back
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