Senior Manager, Cards & Loyalty Strategy

RBC • Toronto, ON

1d • Onsite

About The Position

Cards & Loyalty ("C&L") is seeking an accomplished strategic manager to serve as Senior Manager, Strategy, supporting the development and execution of strategic initiatives that advance RBC's C&L business in service of our Personal Banking Empower 2030 ambition. Reporting to the Director, Strategy, Cards & Loyalty, you will work in close partnership with C&L leadership and key stakeholders and collaborate with colleagues across the organization. In this role, you will be a key strategic contributor to C&L strategy, translating business priorities into actionable plans while providing strategic support to management on important business initiatives. You will have visibility across both Cards and Loyalty lines of business, positioning you to identify strategic opportunities, support cross-platform collaboration, and contribute to capability development anchored to a client-first approach. The Senior Manager role offers meaningful scope to support strategic direction and deliver measurable value to clients and the enterprise. Working within a dynamic, results-oriented environment, this position provides the opportunity to influence business decisions, contribute to key initiatives, and help drive meaningful value for Personal banking clients.

Requirements

• 3+ years in Corporate Strategy, Management Consulting, or strategic roles in Financial Services
• Strong strategic thinking and analytical rigor; proven ability to translate complex information to clear, compelling narratives that influence senior leaders and drive action
• Excellent written and oral presentation skills; strong technical ability with PowerPoint, Excel and Word
• Collaborative work style with strong interpersonal and relationship-building skills
• Sound business acumen and self-motivation
• Track record of contributing to strategy team initiatives

Nice To Haves

• MBA or graduate / post-graduate or professional designations or equivalent
• Deep knowledge of Cards and/or Loyalty industry
• Experience with digital transformation or business model innovation

Responsibilities

• Translate business dynamics, market insights, and data into clear strategic analysis and recommendations
• Contribute to C&L Loyalty strategic priorities aligned with enterprise objectives and client-first approach
• Provide strategic analysis and recommendations to C&L leadership and key stakeholders
• Mentor team members on complex strategic challenges and strategic thinking
• Foster a high-performance culture driving LOB and enterprise value delivery
• Continue to elevate C&L team culture through effective team routines (e.g., Town Halls & other events)
• Work closely with C&L leadership and cross-functional partners on strategic initiatives
• Prepare analysis and materials supporting management decision-making and reviews
• Participate in internal business routines and stakeholder engagement
• Support identification and analysis of strategic opportunities (revenue streams, cost savings, market expansion)
• Contribute to transformation initiatives and cross-platform collaboration efforts
• Help ensure strategies are operationally embedded and tracked for impact

Benefits

• Coaching and managing opportunities
• Work on meaningful, business-critical projects delivering LOB and enterprise value
• Exposure to senior leadership and strategic decision-making processes
• Make a meaningful contribution to RBC's strategic direction in C&L

What This Job Offers

• Job Type: Full-time
• Career Level: Senior