Senior Manager, Business Continuity Management

RBC • Toronto, ON

2d • Onsite

About The Position

The Senior Manager, Business Continuity Management (BCM) will act as a first line of defense advisor for RBC's Technology & Operations (T&O) team. This role drives operational resilience and regulatory compliance (OSFI E-21) by overseeing incident management, recovery strategies, and business continuity plans.

Requirements

• Undergraduate degree or equivalent experience.
• Proven experience in Business Continuity, Crisis, Disaster Recovery, or Risk Management.
• Exceptional critical thinking, relationship-building, and communication skills.
• High adaptability to manage competing deadlines and results-oriented goals.
• Experience in large-scale global matrix environments or financial institutions.
• Strong background in data analysis and risk-management mindsets.

Nice To Haves

• Completion of Associate Business Continuity Professional certification (ABCP) or CBCP.

Responsibilities

• Provide leadership and oversight to Senior Directors and Executives regarding the BCRM (Business Continuity Risk Management) program.
• Mitigate operational risks, oversee continuous improvement plans, and ensure compliance with OSFI E-21 and industry standards.
• Manage Business Impact Analyses (BIA), Threat Risk Assessments (TRA), and Business Continuity Plans (BCP).
• Design and execute simulations, call tree tests, and Work Area Recovery exercises.
• Partner with cross-functional teams to build a resilient, multi-disciplinary Incident Management framework.
• Develop compliance reports, monitor BCRM metrics, and maintain governance documents/training materials.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Opportunities to do challenging work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree