Senior Manager, Business Analysis and Insights - Tax, Withholdings & Garnishments
About The Position
The Senior Mgr, Business Analysis & Insights – Tax, Withholdings & Garnishments is a strategic leadership role within Spark Driver Earnings Excellence, responsible for driving the analytics, strategy, and execution behind tax reporting, regulatory compliance, statutory withholdings, garnishments, liens, and independent contractor earnings operations. This leader serves as the critical bridge between Business, Product, Engineering, Tax, Legal, Compliance, translating complex regulatory requirements into scalable, audit-ready solutions that enhance driver trust. Through data-driven insights, automation, and strong cross-functional leadership, this role delivers compliant, accurate, and transparent earnings experiences while influencing product strategy, operational excellence, and future platform capabilities. The Earnings Excellence team sits at the center of the Spark Driver ecosystem, ensuring independent contractors are paid accurately, transparently, and on time. We are responsible for the end-to-end earnings lifecycle, including earnings calculation, tax reporting, withholdings, garnishments, disbursements, compliance, reconciliation, and financial reporting. Earnings Excellence serves as the intelligence and innovation engine for the organization. We partner across Tax Operations, Product, Engineering, Compliance and Trust & Safety to transform complex business and regulatory requirements into scalable solutions. Through analytics, automation, AI-driven insights, and continuous improvement, we drive financial accuracy, operational excellence, and regulatory compliance while strengthening driver trust.
Requirements
- Deep expertise in tax operations, payroll compliance, and financial controls , including W-9, 1099, withholding, garnishment, lien, and independent contractor compliance requirements.
- Proven success leading complex, cross-functional initiatives across Tax Operations,Tech, Legal, Compliance in highly regulated environments.
- Experience with ADP payroll platforms , including garnishment and lien administration, compliance, deduction management, and reporting.
- Understanding of gig economy, fintech and contractor earnings ecosystems.
- Bachelor's degree in Business, Finance, Accounting, Analytics, or a related field, or equivalent experience.
- Demonstrated ability to translate complex regulatory and business requirements into scalable products, processes, controls, and solutions.
- Leadership presence with strong communication skills, including the ability to drive alignment without direct authority.
- Bachelor’s degree in Business, Analytics, Statistics, or related field and 4 years’ experience in data analytics, project management, business, or related area OR 6 years’ experience in data analytics, project management, business, or related area.
- 2 years’ experience using intermediate functionality of Microsoft Office.
Nice To Haves
- Statistical Programming Language
- Supervising Associates
- Working on cross-functional teams or projects
- Masters: Business Administration
- Project Management - Project Management Professional - Certification
- Six Sigma Black Belt - Certification
- Six Sigma Green Belt - Certification
Responsibilities
- Lead the strategy and execution of enterprise earnings compliance initiatives, including tax reporting, withholdings, garnishments, liens, and independent contractor payment operations.
- Partner with Product, Engineering, Tax, Legal, Finance, and Compliance leaders to translate complex regulatory requirements into scalable platform capabilities and business processes.
- Drive analytics, KPI development, automation, and AI-powered innovation to improve earnings accuracy, operational efficiency, and compliance outcomes.
- Influence product roadmaps and investment decisions through data-driven insights, root cause analysis, and continuous improvement opportunities.
- Lead end-to-end business readiness activities, including requirements definition, UAT strategy and execution, defect governance, deployment oversight, and successful production launch.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
