Senior Manager: B2B Channel Sales Enablement Lead

Apple • Cupertino, CA

18d

About The Position

Apple's WW Channel Sales Programs (CSP) organization focuses on developing and deploying worldwide sales programs and standard processes to deliver an extraordinary customer experience in the channel and drive Apple Channel sales. Our WW CSP team closely collaborates with many cross-functional groups at worldwide and regional levels. We're looking for a leader to create exciting programs that motivate and train them channel employees to be passionate Apple experts. You'll lead a team to design and deliver programs that improve sellers’ skills, boost their enthusiasm, and help them share the Apple story with customers. You'll work with teams across Apple and with our partners to make sure these programs drive a positive return on investment and are successfully implemented worldwide. You will also be the lead WW CSP point of contact for B2B topics that require cross functional coordination.

Requirements

• 10+ years of experience designing, building and leading enterprise focussed programs
• People Leadership experience
• Be an inspiring leader in B2B staffing, training, and engagement, and stay up-to-date on the latest B2B trends.
• Create innovative programs that can be used to cover all our partner needs, from large Corporate reseller employees down to SMB sales taking place in a store.
• BA or BS required, (or equivalent work experience).

Nice To Haves

• Demonstrated ability to influence and collaborate effectively with leaders across organizational boundaries, including internal stakeholders (e.g., Apple) and external partners.
• Experience serving as a primary point of contact for internal teams (e.g., Enterprise colleagues), facilitating communication and collaboration with specialized teams.
• Experience working collaboratively across multiple teams to develop and implement innovative B2B programs.
• Know how sales strategies and processes work, especially in enterprise environment.
• Proven ability to identify opportunities for improvement in existing systems and tools used for managing staffing and engagement.
• Experience in planning and executing events and activities that drive enthusiasm and improve customer experience.
• Experience managing vendor relationships to identify and implement optimal solutions for program needs.
• Strong analytical skills and experience in tracking program impact, analyzing data, and generating data-driven recommendations for program improvements.
• Create guides for how to run programs, so they can be used in all regions.

Responsibilities

• Work cross-functionally to create sales enablement programs that increase consideration and engagement of salespeople and ultimately drive sales, in the B2B space.
• Create playbooks to document program design, dynamics and execution strategy, so they can be replicated across all regions.
• Define business processes to build the engagement program functionality into current systems.
• Collaborate with B2B geo sales leadership and field teams to drive program adoption.
• Work directly with existing and new vendors to tap into their expertise in engagement and peer to peer solutions and bring best-in-class solutions to market.
• Analyze, compile, and communicate monthly reports of B2B program execution, results, and gaps to partners and executives.
• Lead the forecasting, P&L, budgeting, and financial analysis processes for B2B programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior