Senior Manager Aquatics

YMCA of Metropolitan Denver • Arvada, CO

3d • Onsite

About The Position

The Duncan YMCA is seeking a Senior Manager, Aquatics to provide strategic and operational leadership for its aquatics operations. This role is responsible for safe, high-quality program delivery, financial sustainability, exceptional member experiences, and the development of a high-performing aquatic workforce. The Senior Manager will lead day-to-day operations, develop department leaders, strengthen staffing, use data to drive program growth, and contribute to branch and association priorities. The position requires modeling YMCA's core values and fostering a culture of accountability, inclusion, professional growth, and continuous improvement.

Requirements

• Bachelor's degree in Recreation, Sports Management, Education, Business, or a related field preferred; equivalent directly related education and experience will be considered.
• Typically three to five years of progressive aquatics leadership experience, or an equivalent combination of directly related experience and demonstrated scope.
• Demonstrated supervisory or management experience, including coaching and developing aquatic staff or leaders.
• Current certifications (or ability to obtain within designated timeframe): Lifeguarding CPR/AED for Professional Rescuers, First Aid, Emergency Oxygen Administration
• Strong leadership, organizational, and communication skills.
• Experience managing budgets and departmental operations.
• Proficiency with Microsoft Office and membership/program management software.
• Successful completion of required background checks.

Nice To Haves

• YMCA Team Leader Certification (or willingness to complete).
• Lifeguard Instructor (LGI).
• Water Safety Instructor (WSI).
• Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO).
• Experience with fundraising, grant management, or community partnerships.
• Bilingual or multilingual communication skills.

Responsibilities

• Develop and implement department strategies and annual operating plans aligned with branch and association priorities.
• Translate organizational goals into measurable department objectives.
• Lead continuous improvement initiatives that enhance program quality, operational efficiency, and member satisfaction.
• Identify emerging trends and recommend innovative aquatic programs and services.
• Provide leadership and supervision to Coordinators, Head Lifeguards, supervisors, or other department leaders.
• Build a culture of accountability, collaboration, and professional growth.
• Develop succession plans and mentor emerging leaders throughout the aquatics department.
• Ensure consistent implementation of YMCA policies and operational standards across all assigned areas.
• Develop and oversee department budgets.
• Monitor revenue, expenses, and financial performance.
• Analyze participation, pool utilization, staffing, payroll, and operational metrics to improve sustainability and guide resource decisions.
• Establish and pursue measurable participation and revenue-growth opportunities through program mix, scheduling, partnerships, special events, and other mission-aligned strategies.
• Ensure responsible stewardship of YMCA resources.
• Oversee the quality and effectiveness of all assigned aquatic programs and pool operations.
• Ensure consistency in instructional standards, member experience, and safety practices.
• Evaluate program outcomes and implement improvements based on participation data and member feedback.
• Lead expansion or redesign of aquatic programming to meet community needs and maximize appropriate use of available pool capacity.
• Lead recruitment and retention strategies for aquatic staff and key department leadership positions.
• Develop leadership training, succession plans, and career pathways for aquatic staff and emerging leaders.
• Coach coordinators and head lifeguards through performance management and professional development.
• Foster employee engagement, recognition, and retention.
• Ensure compliance with YMCA standards, state regulations, and organizational risk management practices.
• Review incident trends and implement preventive strategies.
• Oversee emergency preparedness planning and staff readiness.
• Maintain certification compliance throughout the department.
• Represent the YMCA in community organizations, schools, and aquatic partnerships.
• Develop relationships that strengthen community impact and expand program reach.
• Participate on association committees and organizational workgroups.
• Support fundraising campaigns, donor engagement, and community events.
• Collaborate with Membership, Healthy Living, Youth Development, Facilities, and branch leadership to achieve organizational goals.
• Contribute to branch or association-wide initiatives beyond the aquatics department, as assigned.
• Serve as a mentor and resource for department leaders across the YMCA.

Benefits

• Health and Vision Care
• Dental
• Generous Retirement Contribution Options -Includes company contribution of 10% once eligibility is met
• Paid Time off
• Paid Sick Leave
• Paid Holidays
• Free Membership
• Program Discounts
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager