(USA) Senior Manager, Academy Content

Walmart•Bentonville, AR

10d•Onsite

About The Position

The Senior Manager, Academy Content leads the development, evaluation, and implementation of standardized training programs to support operational continuity and business objectives. This role collaborates with key partners to design curriculum, assess training needs, and drive continuous improvement initiatives. Responsible for managing training roadmaps, overseeing content quality, and ensuring alignment with performance metrics, the position also provides leadership development and coaching to associates. The role champions effective communication, compliance, and innovation to enhance learning experiences and support Walmart’s commitment to excellence and operational success. The team leads the design and delivery of impactful learning solutions for Walmart Store associates. They collaborate closely with business partners to assess needs, develop scalable learning strategies, and implement effective training programs. Emphasizing continuous improvement, the team evaluates learning outcomes and refines strategies to align with evolving business goals. Members apply instructional design principles and project management skills to create engaging experiences across formats. This group fosters strong stakeholder relationships and ensures compliance with standards, driving operational excellence and supporting associate development through innovative and learner-centric approaches.

Requirements

Proven experience in training and development with strong leadership capabilities.
Expertise in curriculum development and conducting comprehensive needs assessments.
Skilled in project management and driving continuous improvement processes.
Ability to develop and implement standardized training processes aligned with business objectives.
Experience collaborating with cross-functional teams to ensure accuracy and approval of training content.
Strong analytical skills to evaluate training effectiveness and recommend actionable improvements.
Demonstrated ability to lead and mentor teams, fostering a high-performance work environment.
Commitment to upholding ethical standards and promoting operational excellence.
Bachelor’s degree in Business, Human Resources, Statistics, Communications, Psychology, or a related field and 4 years’ experience in training, facilitation, program management, change management, operations, or a related area OR 6 years’ experience in training, facilitation, program management, change management, operations, or a related area.
1 year’s supervisory experience.

Nice To Haves

Program Management
Training and Facilitation

Responsibilities

Oversee development, evaluation, and implementation of training standards and governance to ensure operational continuity.
Research and benchmark industry practices to recommend and implement best training approaches.
Collaborate with business partners to develop and approve curriculum aligned with operational goals.
Lead needs assessments, prepare materials, and deliver leadership and compliance training using adult learning techniques.
Manage multiple projects by identifying needs, removing obstacles, and adjusting plans to meet performance standards.
Supervise, mentor, and develop associates, fostering a team-based environment and promoting continuous learning.
Evaluate program effectiveness through feedback and data analysis, driving content improvements and resource planning.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)