Senior Maintenance Tech

Comstock•Rockville, MD

About The Position

Join the maintenance team at a midrise apartment community where exceptional service and high-quality living standards are priorities. The Senior Maintenance Tech performs preventive maintenance, responds to work orders, and completes repairs across HVAC, plumbing, electrical, appliances, carpentry, and other property systems. The role requires a proactive problem-solver with a strong customer-service orientation, clear communication, and a polished, resident-first attitude to help maintain a five-star living environment. The position includes interior and exterior property maintenance, preparing units for new residents, grounds work, and emergency on-call service on a rotating basis. The role may require after-hours and weekend work, and the employee must be able to reach the property within 45 minutes to respond to emergencies.

Requirements

High school diploma or GED required; equivalent experience may be considered in lieu of the education requirement.
At least one year of experience as a Maintenance Technician.
Knowledge of HVAC, electrical, and plumbing systems.
Proficiency in Microsoft Office, particularly Outlook.
Current driver’s license without major violations.
Ability to work after hours and weekends as needed, including on-call rotation.
Ability to arrive at the property within 45 minutes to respond to emergencies.
Ability to work under pressure and respond to others’ needs in a timely, courteous manner.
Credible and trustworthy, with a high degree of integrity; able to hold oneself and others accountable and strive for excellence.
Positive, can-do attitude; customer-focused and results-oriented; motivated to learn and develop.
Exceptional oral and written communication, active listening, and organizational skills.
Ability to establish strong working relationships and collaborate in a team setting.
Ability to multitask and prioritize tasks with attention to detail in a fast-paced environment.
Self-directed and able to work independently with minimal supervision.

Nice To Haves

CFC Universal Certification preferred.
Class A experience preferred.
Experience with building automation systems is a plus.
Yardi experience is a plus.
Outgoing personality and ability to relate to diverse groups of people and build strong relationships.

Responsibilities

Provide Class “A” customer service, build rapport with residents, and go above and beyond when possible.
Perform repairs, maintenance, and cleaning of the property, both interior and exterior.
Protect and help improve the value of the client’s assets.
Perform preventive maintenance on unit-based and building-level equipment.
Provide emergency on-call service on a rotating basis.
Perform electrical, plumbing, carpentry, masonry, and painting work.
Repair and treat structures and items such as showers, sinks, appliances, doors, cabinets, walls, and building exteriors.
Prepare units for new move-ins.
Perform grounds work, including pickup, sweeping, and light landscaping.
Perform other duties as assigned.