Senior Living Sales Counselor

St. Mark Village•Palm Harbor, FL
•$42,000 - $60,000

About The Position

St. Mark Village is hiring a full-time Sales Counselor for its retirement community in Palm Harbor, Florida. The role guides prospective residents and their families through choosing a place to live, while supporting occupancy and revenue goals. Compensation is $42,000–$60,000 per year based on experience, plus commission. The schedule is Monday through Friday, 9:00 AM–5:30 PM, with some weekends as needed. The Sales Counselor builds and carries out sales plans, manages leads and prospect records in the CRM, conducts tours and consultations, supports marketing and community events, develops referral relationships, researches local market conditions, and coordinates with the Move-In Coordinator to support smooth move-ins. The position requires at least three years of senior living sales experience and strong Microsoft Office skills. A bachelor’s degree is preferred, or an equivalent combination of education and experience. Eligible employees may receive medical, dental, and vision insurance, a Health Savings Account, short- and long-term disability coverage, voluntary life and AD&D insurance, and an Employee Assistance Program. Applicants must be able to produce a negative drug test and may be subject to a background check. The employer states it provides reasonable accommodations and equal employment opportunity.

Requirements

  • At least 3 years of senior living sales experience (required).
  • Strong skills in Microsoft Office, including Word, Excel, and Outlook (required).
  • Excellent communication skills, both in person and in writing.
  • Strong organizational skills and a team-first approach.
  • Must be able to produce a negative drug test.
  • May be subject to a background check.

Nice To Haves

  • Bachelor’s degree preferred, or an equivalent combination of education and experience.

Responsibilities

  • Build and carry out short- and long-term sales plans to reach occupancy and revenue goals.
  • Qualify leads, conduct daily outreach, and follow up with every inquiry.
  • Keep accurate lead records in the CRM.
  • Give engaging tours and walk-in consultations to prospective residents and families.
  • Support marketing campaigns, outreach, and community events.
  • Build relationships with community partners and referral sources.
  • Research market trends and local demographics to keep the community competitive.
  • Work with the Move-In Coordinator to make each move-in smooth.
  • Keep resident and prospect information confidential.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account (HSA)
  • Short-term disability coverage
  • Long-term disability coverage
  • Voluntary life and AD&D insurance
  • Employee Assistance Program (EAP)
  • Commission in addition to salary
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