Senior Linux Data Center Technician - Memphis

xAI•Memphis, MS

23d

About The Position

As a Senior Linux Data Center Technician at SpaceXSI, you will help maintain the health of server and network infrastructure in data centers and global points of presence. The role is accountable for improving mean time to detect (MTTD) and mean time to repair (MTTR), and for understanding assigned equipment well enough to drive operational efficiencies and improve server intake and repair processes. The technician should follow directions, learn quickly, pay close attention to detail, be reachable by cell phone, and be willing to come onsite for emergencies as needed.

Requirements

High school diploma or equivalency certificate.
At least 5 years of experience working with server, storage, compute, and network hardware.
At least 5 years of experience troubleshooting and repairing servers and networking infrastructure.
At least 5 years of experience in inventory management and ordering, receiving, and shipping server and network equipment.
Subject to pre-employment drug testing and random drug and alcohol testing.
Subject to pre-employment and annual post-employment background checks.
Able to work in tight quarters and have the physical dexterity needed to perform job functions.
Able to lift up to 35 pounds unassisted.
Comfortable working at heights up to 50 feet with appropriate safety gear.
Comfortable working in an environment requiring exposure to noise.
Available to work evenings and weekends as required by site operational needs; flexibility is required.

Nice To Haves

Strong Linux skills, including navigating directories and filesystems, manipulating files in the shell, configuring user permissions, installing packages and managing software, identifying and applying filesystem types, using commands for process management, and basic troubleshooting and debugging.
Bash or other scripting experience.
Experience being on-call and responding to critical events as needed.
Experience leading data center infrastructure projects.
Curiosity and eagerness to learn about data center operations.
Excellent prioritization and time-management skills.
Ability to work in a fast-paced environment.
Attention to detail.
Oracle experience.
Inventory management experience.
At least 4 years of experience in structured copper and fiber cabling.
At least 4 years of experience with power and cooling concepts in a data center.

Responsibilities

Report to the job site during initial construction and report back to the engineering team as required.
Troubleshoot and monitor servers and networks in data centers and global points of presence.
Rack and stack data center network equipment.
Maintain warehouse inventory and asset records using the internal application.
Label and troubleshoot fiber and optics cables.
Install, troubleshoot, and repair power supply cabling.
Install racks, servers, and switches, including staging racks, cabling, powering up equipment, and handing hardware off to the provisioning team for customer capacity allocation.
Manage, respond to, and resolve data center operations tickets through Jira.
Create and maintain task documentation and standard operating procedures.
Receive and decommission data center hardware.
Manage vendor returns for infrastructure under and out of warranty.
Manage spare parts inventory within the data center.
Define, design, and implement network layouts and solutions within data centers.