Senior Liability Claims Adjuster - General Liability (Remote)

Ccmsi • Greenwood Village, CO

1d • Remote

About The Position

CCMSI is seeking an experienced claims professional to join our team as a Senior General Liability Claims Consultant. This is a remote claims adjuster position responsible for independently investigating, evaluating, negotiating, and resolving moderate to complex General Liability claims with a significant litigation component. The role focuses on premises liability exposures involving entertainment, hospitality, recreation, retail, and other customer-facing operations. Success in this position requires strong liability analysis skills, litigation management experience, exceptional client service, and the ability to manage claims through resolution while maintaining high-quality claim handling standards.

Requirements

• 5+ years of General Liability and/or Multi-Line Property & Casualty claims handling experience.
• Demonstrated experience independently handling moderate to complex General Liability claims.
• Litigation management experience, including active involvement in litigated claim files.
• Strong experience with premises liability and bodily injury claims.
• Ability to investigate, evaluate, negotiate, and resolve claims with minimal supervision.
• Excellent verbal and written communication skills.
• Strong analytical, organizational, and negotiation skills.
• Valid adjuster license where required; New York license preferred.
• Proficiency with Microsoft Office applications.

Nice To Haves

• Experience handling claims involving entertainment, recreation, hospitality, health clubs, retail, or other customer-facing operations.
• Bachelor's Degree.
• Multi-jurisdictional claim handling experience.
• Experience presenting claim reviews or client-facing claim consultations.
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.
• Previous TPA experience is helpful.

Responsibilities

• Independently investigate, evaluate, negotiate, and resolve General Liability claims in accordance with company standards, client requirements, and applicable laws.
• Analyze liability, damages, coverage, and exposure to develop effective claim resolution strategies.
• Establish and manage reserves within authority levels and provide timely reserve recommendations.
• Coordinate and manage litigated claims, including collaboration with defense counsel, vendors, and other external partners.
• Communicate proactively with clients, claimants, attorneys, and other stakeholders throughout the life of the claim.
• Negotiate settlements and claim resolutions within authority and corporate claim standards.
• Maintain accurate claim documentation, reporting, and diary management to ensure timely claim progression.
• Deliver exceptional customer service while supporting positive client outcomes and long-term client relationships.

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) and Employee Stock Ownership Plan (ESOP)
• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)
• 10 paid holidays in your first year
• Internal training and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree