Senior Legal Records Coordinator (Program Coordinator II)

Commonwealth of Massachusetts•United States, Massachusetts, 10 Park Plaza, MA

About The Position

The Senior Legal Records Coordinator provides professional coordination and paralegal services within MassDOT’s Corporate and Regulatory Center of Excellence. The role primarily supports public records law compliance, subpoena response, records management and retrieval, and searches, retrieval, and review of electronic and digital records across MassDOT and the MBTA. The coordinator handles large volumes of information, including confidential and privileged materials, and supports timely and legally compliant responses to records requests.

Requirements

  • At least three years of full-time or equivalent part-time professional, administrative, or managerial experience in business administration, business management, or public administration, with major duties involving program management, administration, coordination, planning, or analysis; or an equivalent combination of experience and the listed education substitutions.
  • Alternatively, a bachelor's degree in business administration, business management, or public administration may substitute for up to two years of required experience; a graduate degree in one of those fields may substitute for the required experience; or a bachelor's or higher degree in another major may substitute for up to one year of required experience. Education toward a degree is prorated based on requirements completed.
  • Applications should include a complete, accurate, and current resume or application.

Nice To Haves

  • At least five years of full-time or equivalent part-time experience in a legal setting using legal technology tools such as e-discovery and redaction software.
  • Bachelor’s degree.
  • Excellent organizational, communication, and analytical skills.
  • Ability to work in a fast-paced, multitasking, deadline-driven environment.

Responsibilities

  • Investigate, organize, and analyze large quantities of records and information, including confidential and attorney-client privileged documents.
  • Develop and implement records retention and management standards in accordance with the records retention schedule, under the supervision of the Senior Counsel, Public Records and Records Management.
  • Identify and apply statutory exemptions under the direction of legal counsel.
  • Prepare records for production, including correspondence with requestors.
  • Draft formal responses, objection letters, and transmittal communications for records requests.
  • Communicate with records requestors and internal stakeholders.
  • Prepare and analyze correspondence, memoranda, agreements, and responses to public records requests and subpoenas using public records management software.
  • Prepare, run, and analyze reports in public records management software.
  • Facilitate timely retrieval of responses within MassDOT and the MBTA.
  • Oversee and monitor assigned activities responding to public records requests to ensure compliance and timely responses under Public Records Law.
  • Confer with management staff concerning evaluation and monitoring of the Public Records and Records Management program.
  • Identify, review, and draft briefs and responsive records; search electronic and hard-copy records, including through e-discovery and technology-based redaction tools.
  • Assist with office programs and perform related work as required.
  • Provide professional coordination and paralegal services for the Corporate and Regulatory Center of Excellence.

Benefits

  • The Commonwealth offers an employee benefits and rewards package supporting employees, their loved ones, and their future.
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