Senior Legal Operations Specialist

InterDigital•Wilmington, DE

2d•Hybrid

About The Position

This position operates at the intersection of legal operations, project management, and litigation support, with a focus on executing core processes and continuously improving upon them to empower department operations and litigation. This position will be based in InterDigital’s Wilmington, Delaware office and will report to the Head of Legal Operations. The successful candidate must have: five or more years of previous experience working within a Legal Department; knowledge of legal e-billing tools and processes; strong communication skills; passion for rendering customer-service oriented support; and the ability to think critically, problem-solve, meet deadlines, manage competing priorities and deliver high quality work product. This role requires someone who thrives in a fast paced, dynamic culture with many challenges and opportunities and is execution-focused, detailed oriented and exceptional at working cross-functionally with professionals throughout the InterDigital organization.

Requirements

A minimum of 5 years of previous experience working within a corporate legal department, law firm, or legal service provider as a paralegal and/ or in a legal operations role, preferably in litigation, the technology sector or a highly regulated industry.
A minimum education requirement of an Associate’s Degree.
Strong written and verbal communication skills
Ability to meet deadlines, manage competing priorities, and deliver high quality work-product, balancing a high level of attention to detail with timely execution
Experience operating with attention to detail and rendering customer-service oriented support
A curious mindset, adaptable approach, and independent problem-solving abilities.
Proficiency with legal technology, with knowledge and experience using legal e-billing tools, preferably Legal Tracker.
Proficiency with Microsoft Office Suite, as well as AI tools (e.g., ChatGPT, Microsoft Copilot, Claude, Gemini).
A minimum of 3 years of legal project management experience.

Nice To Haves

A Paralegal certification and/or Bachelor’s Degree preferred.
PMP certification preferred.

Responsibilities

Provide the day-to-day management of matters in Legal Tracker, including new matter creation, first level review of invoices, and report creation.
Ensure a timely and smooth onboarding process for new legal vendors.
Provide the primary day-to-day support and resolution of questions, errors, or other issues for legal vendors (e.g., law firms, experts, legal service providers).
Active collaboration and communication with colleagues in finance, accounting, information systems, patents and legal globally.
Provide project management support for Legal Department process and technology initiatives as directed by the Head of Legal Operations.
Developing and maintaining project plans, timelines, and status reporting.
Fostering collaboration and accountability across stakeholders to ensure timely execution.
Applying structured problem-solving and prioritizing action to keep projects moving forward
Champion technology solutions, automation, and AI-driven tools to improve quality, efficiency, and scalability.
Actively identify inefficiencies, and support process improvement initiatives
Document and standardize processes to enable consistency and knowledge sharing.
Support training and enablement for new systems, processes and workflows.
Provide support to the InterDigital Litigation Team that includes the following:
Active management of team communications, organization, and filing of legal pleadings
Support the management of document collections and discovery processes, coordinating with internal teams, outside counsel, and vendors
Facilitating legalizations and coordinating notarizations of corporate documents as needed
Communicating with outside counsel, experts and consultants as instructed
Performing legal research or preparing documents as instructed