Senior Learning Technology Consultant

Indiana University Health SystemIndianapolis, IN
Hybrid

About The Position

Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Learning and Development team in the role of Senior Learning Technology Consultant. This position is full-time with a hybrid work schedule of 2 days in office a week located in Indianapolis, IN. Our Ideal Candidate would have: A background in navigating large, highly matrixed, and complex organizational environments. Prepare, validate, and maintain learning data from multiple sources to support the development of Power BI dashboards and reporting for learner participation and completion metrics. Drive advancement in learning technologies by identifying and implementing AI and emerging technology solutions to modernize and elevate learner engagement. A proactive problem solver with the ability to think critically and make informed decisions.

Requirements

  • A background in navigating large, highly matrixed, and complex organizational environments is required.
  • Experience with PowerBI or other data analytics tools is required.
  • Ability to build structure around large, complex and changing programs (e.g. learning paths, curriculums and user learning journeys) is required.
  • 5-7 years of related Learning Management System (LMS) experience is required.
  • Knowledge of database management and logic workflows is required.
  • Experience using advanced features in Microsoft Excel is required.
  • Understanding of current digital instructional design best practices, user design experience, and adult learning principles is required.

Nice To Haves

  • Oracle Learn is a plus.
  • Experience in project management and agile processes is a plus.

Responsibilities

  • Analyzes data and creates reports/dashboards.
  • Maintains data integrity in order to facilitate reporting.
  • Serves as the technical expert in learning systems including the Learning Management System, social learning platforms, content management systems, and performance support systems for IU Health.
  • Designs, plans, innovates, implements, and manages the day-to-day operation of learning systems.
  • Performs troubleshooting and leads problem-solving efforts involving vendors and other support personnel.
  • Establishes and manages complex user accounts, groups, and learning experience journeys.
  • Maintains security compliance and protects systems from unauthorized use.
  • Ensures availability and optimal performance according to Service Level Objectives.
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