Senior Learning Technology Consultant

IU Health • Indianapolis, IN

2d • Hybrid

About The Position

Indiana University Health is seeking individuals who embody excellence, compassion, teamwork, and purpose to join their Learning and Development team in the role of Senior Learning Technology Consultant. This position is full-time with a hybrid work schedule of 2 days in office a week located in Indianapolis, IN. The role involves analyzing data, creating reports and dashboards, and serving as the technical expert in learning systems. The consultant will design, plan, innovate, implement, and manage the day-to-day operation of learning systems, perform troubleshooting, manage user accounts and learning journeys, maintain security compliance, and ensure system availability and performance.

Requirements

• A background in navigating large, highly matrixed, and complex organizational environments is required.
• Experience with PowerBI or other data analytics tools is required.
• Ability to build structure around large, complex and changing programs (e.g. learning paths, curriculums and user learning journeys) is required.
• 5-7 years of related Learning Management System (LMS) experience is required.
• Bachelor's Degree in Informatics, Computer Technology, related field of study, or equivalent years of experience is required.
• Knowledge of database management and logic workflows is required.
• Experience using advanced features in Microsoft Excel is required.
• Understanding of current digital instructional design best practices, user design experience, and adult learning principles is required.

Nice To Haves

• Oracle Learn is a plus.
• Experience in project management and agile processes is a plus.

Responsibilities

• Analyzes data and creates reports/dashboards.
• Maintains data integrity in order to facilitate reporting.
• Serves as the technical expert in learning systems including the Learning Management System, social learning platforms, content management systems, and performance support systems for IU Health.
• Designs, plans, innovates, implements, and manages the day-to-day operation of learning systems.
• Performs troubleshooting and leads problem-solving efforts involving vendors and other support personnel.
• Establishes and manages complex user accounts, groups, and learning experience journeys.
• Maintains security compliance and protects systems from unauthorized use.
• Ensures availability and optimal performance according to Service Level Objectives.

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior